Overview
Life Extension is a company that focuses on helping people live healthier and longer lives. They offer a range of services including personalized health assessments, vitamins and supplements that boost overall wellness, and information on the latest research in health and anti-aging. They also sell lab tests that allow you to check on your health from the comfort of home, making it easier to understand your body and what it needs. Plus, they have a magazine filled with articles and tips about nutrition, fitness, and the best ways to improve your quality of life.
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The description is based on a simple summary of the main services offered by Life Extension, focusing on health and wellness to inform potential consumers without using complex terminology.
How to Get a Life Extension Refund: Step by Step
If you purchased through LifeExtensionMagazine.com:
- Visit the Life Extension website and scroll down to the bottom of the page.
- Click on the 'Customer Service' link in the footer.
- Select the 'Contact Us' option from the customer service page.
- Choose the 'Email Us' option to open the contact form.
- In the subject line, type 'Refund Request'.
- In the message body, include the following:
- Your Account Information: Provide your membership email and any reference numbers.
- Reason for Refund: Mention that the membership renewed without adequate notice.
- Request for Refund: Clearly state your request for a refund.
- Additional Note: Emphasize any lack of usage during the billing period.
- Submit the form and wait for a response.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on the 'Activity' tab at the top of the page.
- Find the transaction related to Life Extension.
- Click on the transaction details of that payment.
- Select the 'Report a problem' option.
- Choose 'Request a refund' and follow the prompts.
- In the reason section, mention that the subscription renewed unexpectedly and you wish to request a refund.
- Submit your request.
If you purchased through a credit card:
- Find the customer service number for your credit card issuer.
- Call the number and ask to speak with a representative.
- Provide your card information and ask for assistance with disputing a transaction.
- Clearly state that the charge is for a Life Extension membership that renewed without notice.
- Mention that you have not used the service during the billing cycle.
- Follow their instructions to submit a formal dispute.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select 'Subscriptions'.
- Tap on the Life Extension subscription.
- Choose 'Cancel Subscription' if required.
- After canceling, tap on 'Report a Problem' in the subscription management screen.
- Follow the link to the Apple Report a Problem page.
- Sign in and find the charge related to Life Extension.
- Select it and mention that the subscription renewed without adequate notice and you did not utilize the service.
- Submit your report.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select 'Subscriptions'.
- Find and tap on the Life Extension subscription.
- Tap 'Cancel Subscription' if it's applicable.
- Scroll down and select 'Report a Problem'.
- Choose 'I want a refund' and provide context, mentioning the lack of prior notice for renewal.
- Emphasize that the service was not utilized.
- Submit your refund request.
Tips and Tricks for Getting a Life Extension Refund
- Document everything. Keep a record of all communications and transaction details.
- Contact customer service via chat. Many users report faster responses compared to phone calls.
- Be polite but firm. Use courteous language while clearly stating your issue and desired resolution.
- Escalate if needed. If initial contacts aren’t fruitful, request to speak with a supervisor or higher-level support.
- Use social media. Mention your issue in public posts to prompt quicker responses from the company.
- Time your request wisely. Aim to contact them right after receiving a product, especially if it’s defective.
- Reference customer complaints. Mention other users' successful refund stories to strengthen your case.
- Follow up regularly. Don’t wait too long between contacts; keep your case on their radar.
- Be clear about refunds. Specify whether you want a direct refund, store credit, or exchange.
- Use emotional appeal. Share personal reasons for your request if applicable to garner empathy.
Why Do People Request Refunds from Life Extension
- Product dissatisfaction - The product did not meet user expectations.
- Ordered incorrect item - Customers mistakenly ordered the wrong supplement.
- Health issues - Adverse reactions or side effects from the product.
- Late delivery - Products arriving later than promised delivery dates.
- Subscription cancellation - Users wishing to cancel recurring shipments.
- Change in personal circumstances - Changes in health or financial situations prompting a refund.
- Better alternatives - Finding a more suitable product elsewhere.
- Inaccurate product information - Mismatch between advertising and the actual product.
- Unopened/unused products - Seeking refunds for items returned in original condition.
- Billing issues - Errors on billing statements leading customers to seek refunds.
Life Extension Refund Script
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Dear Life Extension Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered with my recent order. It appears that I was charged incorrectly, and I would like to request a refund for the erroneous charge.
I have been a satisfied customer until this issue arose, and I believe it may have been an oversight. I appreciate your attention to this matter and kindly ask for your assistance in processing my refund at your earliest convenience.
Thank you for your prompt attention to my request. I look forward to your response.
Best regards,
Life Extension Refund Policy
Life Extension offers a 100% satisfaction guarantee, allowing customers to return products within 12 months of purchase for a full refund or exchange. The policy applies to both opened and unopened items, provided they are returned in good condition.
The Easiest Way to Get a Life Extension Refund
If you’re frustrated trying to get a refund from Life Extension—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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