Overview
LockedNames is a cool service that helps you find and register unique domain names for your website. Whether you're starting a blog, an online store, or just want to have a fun web address, LockedNames makes it easy to search for names that fit your idea. They offer services like domain registration, where you can claim your chosen web address, and even support for transferring your existing domains. Plus, they've got tools to help you keep your domains safe and secure, so you don't have to worry about someone else snatching them up. It’s all about making it simple for you to get online with the perfect name!
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The description is based on the details provided on the LockedNames website and is summarized to be consumer-friendly.
How to Get a LockedNames Refund: Step by Step
If you purchased through Credit Card:
- Locate your credit card statement where the LockedNames charge appears.
- Identify the date and amount of the transaction.
- Call the customer service number on the back of your credit card.
- Provide the representative with your transaction details, including the date, amount, and merchant name.
- State clearly that you wish to dispute the charge due to an "unauthorized subscription renewal" or express that the account was "unused during the billing cycle."
- Ask for confirmation of your dispute and any next steps regarding the refund process.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to "Activity" and find the transaction with LockedNames.
- Click on the transaction for more details.
- Select "Report a Problem" or "Dispute" at the bottom of the transaction details.
- Choose "I want to report an unauthorized transaction" or "I want to request a refund," then follow the prompts.
- In the messaging, mention that the account was not used, ensuring your request is clear and specific regarding the unauthorized charge.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select "Payments & subscriptions," then tap on "Subscriptions."
- Find and select your LockedNames subscription.
- Scroll down and select "Report a problem," then choose the reason for your refund request.
- In your message, emphasize that the subscription "renewed without prior notice" and that your account was "not utilized.‘
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select "Subscriptions" and find your LockedNames subscription.
- Tap on the subscription and select "Cancel Subscription" if you have not done so already.
- Return to the subscriptions page, and then go to the "App Store" on your device.
- Scroll down to the bottom and tap on "Report a Problem" under the “Quick Links” section.
- Select the "LockedNames" transaction, then choose the option to request a refund.
- In your message to Apple, note that the subscription "renewed unexpectedly" and you have "not used the account during this cycle."
If you purchased through another billing provider:
- Research the specific billing provider’s customer service contact method, typically found on the billing page of their website.
- Contact them directly via phone or email, depending on the information given.
- Provide them with your transaction details—date, amount, and LockedNames as the merchant.
- Clearly articulate that this charge was "unforeseen" and the account was "not used," which strengthens your case for a refund.
- Ask for a confirmation of your refund request and any details on the processing time.
Phone
The phone is not available.
Tips and Tricks for Getting a LockedNames Refund
- Be clear and concise in your communication; use strong subject lines like "Refund Request: Order #[YourOrderNumber]".
- Maintain a polite tone and express understanding, even if frustrated; this can make customer service more willing to help.
- Document everything; keep records of your correspondence, including timestamps and details of any conversations.
- If initial emails go unanswered, follow up consistently; use "Just checking in on my request" to nudge for a response.
- Utilize social media to your advantage; tag the company in tweets or posts to get quicker attention.
- If you run into roadblocks, escalate the issue; ask to speak with a manager or a higher-level support representative.
- Timing matters; send refund requests early in the week when staff levels are higher and responses might be quicker.
- Highlight any relevant consumer protection laws that may apply to your situation in your communications.
- Be prepared to provide any supporting documents; receipts, email confirmations, or screenshots can strengthen your case.
- If unsuccessful, consider filing a dispute through your payment method; this often prompts quicker action from the company.
Why Do People Request Refunds from LockedNames
- Domain not available after purchase
- Incorrect billing amount charged
- Domain transfer issues encountered
- Customer support was unresponsive
- Product didn't match description
- Order was duplicated
- Billing errors on subscription renewals
- Change of decision on domain registration
- Technical errors during checkout
- Unsatisfactory service experience
LockedNames Refund Script
Script
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Dear LockedNames Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue that has arisen regarding an accidental charge on my account. I did not intend to authorize this transaction, and it has caused some inconvenience.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
LockedNames Refund Policy
LockedNames offers a 30-day money-back guarantee for domain name purchases, provided that the domain has not been transferred or used. Refunds may not be available for certain services or after the 30-day period.
The Easiest Way to Get a LockedNames Refund
If you’re frustrated trying to get a refund from LockedNames—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.