Overview
Luni is a super handy app that helps you manage your wellness journey all in one place! Whether you want to track your workouts, monitor your meals, or keep an eye on your mental health, Luni has got you covered. It offers personalized plans tailored just for you, making it easy to stay on top of your goals. Plus, you can get tips, support, and inspiration from an amazing community of people who are on the same path. It’s like having a wellness buddy right in your pocket!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a direct summary of the services Luni offers, highlighting their user-friendly approach to health and wellness.
How to Get a Luni Refund: Step by Step
If you purchased through Luni.app directly:
- Visit the Luni website.
- Scroll down to the bottom of the page and click on 'Help & Support'.
- Select 'Contact Us' from the support options.
- Fill in the contact form with the following details:
- Subject: Request for Refund
- Type: Select 'Billing Issues'
- Message:
- Mention that your membership or subscription was renewed without prior notice.
- Emphasize that you have not used the subscription/service during the billing period.
- Add any other relevant details about the transaction, including the date and amount charged.
- Submit the form and wait for a response regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find and tap on the subscription for Luni.
- Scroll down and choose 'Report a Problem'.
- Select the relevant reason for the refund request, such as 'I didn't intend to purchase this' or 'Item didn't work as expected'.
- In the comment section, mention that the subscription renewed without notice and you did not use the service.
- Submit the report.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select 'Account'.
- Choose 'Purchase History'.
- Locate the Luni purchase and tap on it.
- Tap 'Refund' and follow the prompts.
- In the comments, explain that the subscription renewed without notice and that you have not used it.
- Submit your refund request.
If you purchased through a different billing provider:
- Locate any emails or paperwork regarding your Luni membership to find billing provider contact details.
- Visit the billing provider's website and sign in if necessary.
- Find the section for billing issues or customer support.
- Look for an option to report a problem or request a refund.
- In your request, state that the subscription was renewed without notice and that you have not utilized the service recently.
- Provide any required transaction details like date, amount, and account information.
- Follow through with any additional steps outlined by the billing provider for processing your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Luni Refund
- Start politely: Use a friendly tone in your initial request.
- Be clear: Clearly state your reasons for the refund, focusing on specific issues.
- Use proper channels: Make sure to contact customer support through the designated channels.
- Keep records: Document all communication, including dates, times, and representatives you spoke with.
- Escalate if needed: If the first response is unsatisfactory, ask to escalate to a supervisor.
- Timing matters: Try to make your request early in the week or shortly after a transaction.
- Follow up: If you don’t receive a timely response, send a follow-up email reminding them of your request.
- Be persistent: If denied, politely insist on a review of your case.
- Use social media: If you hit a wall, consider mentioning your issue on public forums like Twitter for more visibility.
- Highlight your loyalty: Mention any previous positive experiences with the app to strengthen your case.
Why Do People Request Refunds from Luni
- Service not as advertised
- Technical issues preventing usage
- Billing errors or duplicate charges
- Inability to cancel the subscription
- Unsatisfactory customer support
- App crashes or malfunctions
- Privacy concerns regarding data handling
- Features missing that were promised
- Better pricing available elsewhere
- Change in personal circumstances affecting need for the service
Luni Refund Script
Script
Copy
Dear Luni Support,
I hope this message finds you well. I am reaching out regarding a recent billing issue that I encountered. I was unfortunately charged for a subscription I did not intend to renew, and this has caused some concern for me.
I kindly request a refund for this accidental charge. I appreciate your help in resolving this matter promptly and look forward to your response.
Thank you for your understanding.
Best regards,
Luni Refund Policy
Luni's refund policy allows users to request a refund within 30 days of purchase, provided the subscription has not been used extensively. To initiate a refund, users must contact customer support with their purchase details.
The Easiest Way to Get a Luni Refund
If you’re frustrated trying to get a refund from Luni—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
