Overview
Mantra is a friendly platform that helps you keep track of all your health and wellness needs in one place. Whether you want to manage your mental health, find tips for fitness, or get advice on nutrition, Mantra has got you covered. You can explore articles, connect with professionals, and even join supportive communities. It’s like having a health buddy right in your pocket, making it easier to lead a happier, healthier life.
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The description is based on the core services provided by Mantra and is designed to be relatable and easy to understand for a general audience.
How to Get a Mantra Refund: Step by Step
If you purchased through the Website:
- Visit getmantra.app and log in to your account.
- Navigate to the Billing section in your account settings.
- Locate the Subscription or Membership section.
- Select the option to Manage Subscription.
- Look for Request Refund and click on it.
- Fill out the refund request form with your details.
- In the message box, mention that the subscription renewed without notice.
- Emphasize that the account was unused or not beneficial.
- State that you expect a prompt resolution.
- Submit the request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Mantra subscription you want to refund.
- Tap Cancel Subscription (this step may not be necessary for a refund request).
- Next, go to reportaproblem.apple.com and sign in with your Apple ID.
- Locate the charge for Mantra and click on Report a Problem.
- Select a reason for your refund request, such as “I didn't authorize this charge” or “The item didn’t work as expected”.
- In the description box, note that the subscription renewed without notice.
- Submit your request and monitor your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three lines) in the top left corner.
- Go to Subscriptions.
- Find your Mantra subscription and tap on it.
- Tap on Cancel Subscription (if necessary).
- Next, open https://play.google.com/store/account in a web browser.
- Find the Mantra charge and select Report a Problem.
- Choose the option that best describes your issue, like “I didn’t authorize this subscription”.
- Add details indicating that the renewal was unexpected and you wish to request a refund.
- Submit your message and keep an eye on your email for any responses or confirmations.
If you purchased through Roku:
- Go to my.roku.com and sign in to your Roku account.
- Select Manage Your Subscriptions.
- Find the Mantra subscription.
- Click on Unsubscribe if prompted.
- Visit roku.com/support to explore refund options.
- Navigate to Contact Us and select your subscription issue.
- Use the contact method provided to send a message regarding a refund.
- Indicate that the subscription renewed without prior notice.
- Explain that the service was not used or was unsatisfactory.
- Request a resolution promptly.
- Wait for a response via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Mantra Refund
- Document Everything: Keep a clear record of all communications, including timestamps and content of messages.
- Use Clear Language: Be direct and concise in your requests, stating exactly what you want—a full refund.
- Be Polite But Firm: Maintain a friendly tone, but assert your rights as a consumer.
- Contact During Off-Peak Hours: Try reaching out early in the morning or late in the evening to avoid long wait times and get a representative who has more time to assist you.
- Utilize Social Media: If you’re not getting a response, publicly tweet or post on social media mentioning @getmantra.app to get attention.
- Escalate Wisely: If initial requests are ignored, escalate to a supervisor or manager with express language like, "I’d like to speak to a manager."
- Negotiate: If denied, ask what would be required to achieve a refund—sometimes compromises can lead to a successful resolution.
- Time Your Request: Ask for refunds on weekdays and during business hours to ensure full attention from customer support.
- Reference Community Cases: Mentioning that others have successfully received refunds can lend credibility to your request.
- Stay Persistent: If the first response isn’t favorable, follow up regularly to keep your case alive and show you’re serious.
- Follow-Up Immediately: After any promises made by the support team, follow up within 24 hours to keep them accountable.
Why Do People Request Refunds from Mantra
- Product not as described
- Technical issues with the app
- Unsatisfactory customer service
- Difficulty in navigating the platform
- Subscription cancelation within the trial period
- Charge appeared without consent
- Change of mind after purchase
- Issues with payment processing
- Confusion over features not available
- Service not meeting expectations
Mantra Refund Script
Script
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Dear Mantra Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently with my account. It appears that I was accidentally charged for a subscription that I did not intend to renew.
Given this misunderstanding, I kindly request a refund for the charge. I appreciate your attention to this matter and look forward to your swift response.
Thank you for your assistance.
Best regards,
Mantra Refund Policy
Mantra's refund policy allows users to request refunds within a specific timeframe after a purchase, subject to certain conditions. Refunds are processed based on the assessment of the request, ensuring users are informed of the outcome via email.
The Easiest Way to Get a Mantra Refund
If you’re frustrated trying to get a refund from Mantra—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.