Overview
Mindvalley is a cool platform focused on personal growth and self-improvement. They offer a variety of online courses covering topics like mindfulness, relationships, health, and productivity. The classes are led by top experts and thought leaders in their fields, making learning enjoyable and engaging. Besides courses, Mindvalley has a community aspect where you can connect with like-minded people who are also on their journey of self-discovery and improvement. Overall, Mindvalley is all about helping you become the best version of yourself in a fun and supportive way.
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The description is based on a simplified overview of Mindvalley’s services aimed at everyday consumers, avoiding complex terminology while keeping it relatable.
How to Get a Mindvalley Refund: Step by Step
If you purchased through Mindvalley.com:
- Go to the Mindvalley website.
- Log in to your account using your credentials.
- Navigate to your Profile Section, usually found by clicking on your avatar or name in the top right corner.
- Click on Subscription Details or Billing.
- Locate the Billing History or Manage Subscription option.
- Identify the transaction that you wish to get refunded.
- Click on Request a Refund next to the relevant transaction.
- Fill out the refund request form, mentioning that:
- The subscription renewed without notice.
- The service was unused.
- Submit the request and monitor your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Mindvalley subscription.
- Scroll down to locate Cancel Subscription and tap it.
- Immediately after canceling, visit the Apple Report a Problem website.
- Sign in with your Apple ID.
- Locate the transaction related to Mindvalley.
- Select Report a Problem next to the transaction.
- Choose I'd like to request a refund and specify that the subscription renewed without notice.
- Submit the request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the upper left corner.
- Select Account.
- Tap on Purchase History.
- Find the Mindvalley transaction you want to request a refund for.
- Tap on the transaction and choose Report a problem.
- Select I'd like a refund and mention that you were unaware of the auto-renewal.
- Submit your request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Find the transaction for your Mindvalley subscription.
- Click on the transaction for details.
- Select Report a Problem.
- Choose Request a refund and specify that the subscription renewed unexpectedly.
- Submit your request for a refund.
Tips and Tricks for Getting a Mindvalley Refund
- Document Everything: Keep a record of all communications, including dates, names, and what was discussed.
- Be Polite but Firm: Start with a courteous tone, but clearly state your desire for a refund.
- Use Specific Language: Reference their money-back guarantee in your request to reinforce your eligibility.
- Contact Customer Service: Use multiple channels (email, chat, social media) to increase visibility.
- Escalate When Necessary: If you don’t get a response, ask to speak to a manager or supervisor.
- Highlight Negative Experience: If applicable, mention any issues you had with the course to strengthen your case.
- Timing is Key: Request the refund soon after your purchase to avoid complications.
- Leverage Social Media: Post your experience on platforms like Twitter or Facebook to get a faster response.
- Emphasize Customer Loyalty: If you’ve been a long-term customer, mention this to convey your value to the company.
- Seek Community Support: Join forums to share your story and gather tips from others who successfully obtained refunds.
- Follow Up: If you don’t hear back within a few days, send a polite follow-up email or message.
Why Do People Request Refunds from Mindvalley
- Not satisfied with course content
- Did not meet expectations
- Lack of engagement or interactivity
- Technical issues with the platform
- Change in personal circumstances
- Difficulty in understanding material
- Anxiety about financial commitments
- Prefer alternative learning platforms
- Insufficient support from instructors
- Course was not as described
Mindvalley Refund Script
Script
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Dear Mindvalley Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. As I am dissatisfied with this charge, I kindly request a refund at your earliest convenience.
Thank you for your prompt attention to this matter. I appreciate your assistance and look forward to resolving this issue quickly.
Best regards,
Mindvalley Refund Policy
Mindvalley offers a 15-day money-back guarantee on its programs and memberships. If you're not satisfied with your purchase, you can request a full refund within 15 days of buying it. After this period, refunds are not available, but you can cancel your subscription anytime to avoid future charges. Refunds typically take 3-5 business days to process, but in some cases, it may take up to five days.
The Easiest Way to Get a Mindvalley Refund
If you’re frustrated trying to get a refund from Mindvalley—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.