Overview
Moodworks Inc. is an awesome service that helps you take care of your mental well-being. They offer personalized mood tracking, which means you can easily keep an eye on how you’re feeling day by day. With their fun app, you can access helpful tips, breathing exercises, and even mindfulness activities to lift your spirits. They’re all about making mental health support accessible and enjoyable, offering a friendly space where you can find tools to feel better and stay positive. Whether you’re having a tough day or just want to maintain a good mood, Moodworks has got your back!
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The description is based on an understanding of Moodworks Inc.'s services, focusing on approachable language to ensure consumers can easily understand what the company does.
How to Get a Moodworks Inc. Refund: Step by Step
If you purchased through shmoodyapp.com:
- Go to shmoodyapp.com and log in to your account.
- Navigate to the Account Settings section found in the top-right corner of the homepage.
- Select Subscription Details from the dropdown menu.
- Scroll down to Billing History.
- Locate the transaction you wish to request a refund for and click on the Report Issue button next to it.
- In the issue form, select Refund Request as the reason for reporting.
- In the description box, mention that the subscription renewed without prior notice and highlight that the account was unused.
- Submit the form.
- Check your email for further instructions within 3-5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and select Shmoody Subscription.
- Scroll down and tap on Report a Problem.
- Select Billing Issue as the problem.
- In the description, mention that the subscription renewed without notice and express that you were not using the app.
- Submit your report.
- Check your email for any follow-up regarding your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find Shmoody and tap on it.
- Scroll down and select Refund.
- In the reason field, mention that the subscription was unwanted and that you had issues with the renewal notification.
- Submit your refund request.
- Monitor your email for updates on your request.
If you purchased through Roku:
- Navigate to Roku.com and sign in to your account.
- Go to the Manage Account section.
- Select Subscriptions.
- Find Shmoody from the list of subscriptions.
- Click on Report an Issue next to the Shmoody subscription.
- Choose Request Refund.
- In the comments section, state clearly that the subscription renewed without your confirmation and mention the account was mostly inactive.
- Submit the request.
- Check your email for any communications regarding your refund.
Tips and Tricks for Getting a Moodworks Inc. Refund
- Document Everything: Keep records of all communications, receipts, and screenshots relevant to your purchase and refund request.
- Use Polite Language: When contacting support, use a friendly and polite tone to increase the likelihood of a positive response.
- Be Specific: Clearly state why you are requesting a refund and provide specific details to make your case stronger.
- Reference Customer Feedback: Mention positive feedback or resolutions experienced by others to strengthen your claim.
- Escalate When Necessary: If initial attempts fail, escalate to a manager or higher-level support staff by requesting it explicitly.
- Utilize Social Media: Reach out to the company via their social media platforms; public posts can prompt quicker responses.
- Timing Matters: Initiate your refund request shortly after the issue arises or within the policy timeframe; weekends may see slower responses.
- Stay Persistent: Follow up regularly if you don't receive a timely response; a consistent follow-up can expedite your request.
- Invoke Credit Card Chargebacks: If all else fails, consider contacting your credit card provider to dispute the charge; this can pressure the company to respond.
- Community Experiences: Leverage user experiences on forums to discover successful phrases or strategies that others have used effectively.
Why Do People Request Refunds from Moodworks Inc.
- Technical issues: Users experience bugs or glitches preventing app usage.
- Unsatisfactory experience: Users find the app doesn't meet their expectations.
- Subscription problems: Difficulty canceling subscriptions or unexpected charges.
- Content limitations: Users feel the content offered is insufficient or unhelpful.
- Change of mind: Users simply decide they no longer want the product.
- Poor customer support: Users receive inadequate responses to inquiries or issues.
- Accessibility concerns: The app is not usable for individuals with disabilities.
- Privacy issues: Users feel their data is not being handled properly.
Moodworks Inc. Refund Script
Script
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Hello Moodworks Inc. Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent charge for the service. Unfortunately, it appears that I was billed for a subscription that I did not intend to renew, and I am quite dissatisfied with this unexpected charge.
I kindly request a refund for this accidental charge to my account. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
Moodworks Inc. Refund Policy
Shmoody, developed by Moodworks Inc., offers a subscription-based service with a free trial period. Refund eligibility depends on the platform used for subscription:
- **iOS Subscriptions**: Managed through Apple. To request a refund, visit Apple's support page. If Apple denies the refund, refer to Shmoody's help article for further assistance.)
- **Android Subscriptions**: Managed through Google Play Store. Refunds can be requested directly via the Play Store.)
- **Web Subscriptions**: Managed through Shmoody's web portal. To request a refund, open the chat bubble on the website and request assistance.)
It's important to note that Apple and Google control all payment processing for their respective platforms, and Shmoody does not have control over these transactions. Therefore, refunds for subscriptions made through Apple or Google must be processed through their platforms.)
The Easiest Way to Get a Moodworks Inc. Refund
If you’re frustrated trying to get a refund from Moodworks Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.