Overview
My Herd is a friendly online platform that helps pet owners connect with caregivers for their furry friends. Whether you need someone to watch your dog while you’re away or to take your cat for a fun walk, My Herd has got you covered. Their simple service makes it easy to find, book, and trust local pet sitters or dog walkers who are just as passionate about animals as you are. With profiles, reviews, and a secure way to pay, you can relax knowing your pets are in good hands! It's all about making pet care easy and stress-free for you and your beloved animals.
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The description is based on the main functions and benefits of My Herd, making it approachable and relatable for consumers.
How to Get a My Herd Refund: Step by Step
If you purchased through MyHerd.org:
- Visit myherd.org and log into your account.
- Navigate to the 'Account Settings' section, typically found in the top right corner.
- Look for 'Billing Information' or 'Payment History' and click on it.
- Identify the membership or subscription charge you wish to refund.
- Click on 'Request Refund' next to the charge in question.
- Fill out the refund request form, making sure to:
- Mention that the subscription renewed without notice if applicable.
- Explain that the account was unused or rarely used to strengthen your case.
- Include any related transaction details such as the date and amount of the charge.
- Submit the refund request and wait for confirmation via the email associated with your account.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions to view your active subscriptions.
- Find and tap on the subscription for My Herd.
- Select 'Cancel Subscription' if required to request a refund.
- Go to the Report a Problem website at reportaproblem.apple.com.
- Log in with your Apple ID.
- Find the My Herd charge and select it.
- Click on 'Report' and choose Request a Refund.
- In the description, mention that the subscription renewed without notice and outline any issues experienced.
- Submit your request and check your email for updates from Apple regarding the refund status.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find the subscription related to My Herd and tap on it.
- Tap on 'Cancel Subscription' if cancellation is necessary to request a refund.
- Return to the Google Play Menu and select Account.
- Navigate to Purchase History and locate the My Herd charge.
- Tap on the item and then select 'Report a problem'.
- Choose the option to Request a Refund.
- In the text box, emphasize that the account was unused and clearly state your reason for needing the refund.
- Submit your request, and monitor your email for a response from Google.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Navigate to your Account page.
- Scroll down to the Manage your subscriptions section.
- Find the My Herd subscription and click on 'Cancel Subscription'.
- Once cancelled, visit the Roku Support page.
- Locate the 'Contact Us' option to start a support chat or find a phone number.
- Prepare to express that the subscription renewed without notice.
- Request a refund by providing the cancellation confirmation and giving details about your billing issue.
- Document your interactions and wait for a follow-up regarding your refund status.
Phone
The phone is not available.
Tips and Tricks for Getting a My Herd Refund
- Document Everything: Keep records of all interactions, including dates, times, and names.
- Be Polite but Firm: Use a courteous tone, but clearly state your request for a refund.
- Specify the Reason: Clearly explain why you are requesting the refund, mentioning specific issues.
- Use the Right Channels: Reach out via email or their contact form instead of social media for a more formal response.
- Escalate if Necessary: If initial requests are ignored, ask to speak to a manager or higher authority.
- Follow Up Regularly: Send follow-up emails weekly to show persistence.
- Leverage Social Media: If responses are lacking, publicly mention your issue on platforms like Twitter for quicker attention.
- Seek Community Support: Post about your experience on forums and see if others have had success; crowd support can pressure the company.
- Stay Informed: Familiarize yourself with others' success stories to adopt effective language and tactics.
- Use Time Strategically: Request refunds shortly after the purchase, as many companies are more willing to assist during the early window.
Why Do People Request Refunds from My Herd
- Product Not as Described: Customers feel the product doesn't match the description on the website.
- Defective or Damaged Items: Items arrive broken or inoperable.
- Late Shipping: Orders arrive later than the promised delivery date.
- Quality Issues: The quality of the product does not meet customer expectations.
- Incorrect Item Received: Customers receive the wrong product altogether.
- Changed Mind: Customers decide they no longer want the product after purchase.
- Billing Errors: Charges on the account do not match the expected amount.
- Subscription Cancellation: Customers want a refund after canceling a subscription service.
- Inadequate Customer Support: Lack of assistance or resolution during issues with the product or service.
- Unfulfilled Promotions: Customers did not receive promotional discounts as advertised.
My Herd Refund Script
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Dear My Herd Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. It seems that I was accidentally charged for a service that I did not intend to purchase. I believe this may have been a mistake, and I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
My Herd Refund Policy
My Herd's refund policy states that all sales are final, and they do not offer refunds on purchases. However, in certain circumstances, they may provide store credit at their discretion, typically in cases of defective products or technical issues.
The Easiest Way to Get a My Herd Refund
If you’re frustrated trying to get a refund from My Herd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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