Overview
MyProCoach is a friendly online platform that offers personalized coaching for people looking to improve their health, fitness, and overall well-being. They provide tailored workout plans, nutrition guidance, and support from qualified coaches who understand your goals. Whether you're just getting started, trying to get fit for an event, or want to maintain a healthy lifestyle, MyProCoach is there to help you every step of the way with easy-to-follow advice and encouragement.
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The description is based on the services and mission of MyProCoach, aiming to communicate simply and clearly about what they offer to potential users.
How to Get a MyProCoach Refund: Step by Step
If you purchased through MyProCoach directly:
- Visit the MyProCoach website and log in to your account.
- Navigate to the 'Account Settings' section from your dashboard.
- Click on 'Billing' or 'Subscription' options.
- Locate the 'Request a Refund' link or button.
- Fill out the refund request form, ensuring to include:
- Your email address associated with the account.
- The reason for the refund, such as: "The subscription renewed without notice" or "The account was unused."
- Any relevant transaction details like the date of the charge.
- Submit the refund request form.
- Check your email for a confirmation of your refund request, and watch for further communication from customer support.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to 'Activity' in the top menu.
- Find the transaction related to MyProCoach.
- Click on the transaction and select 'Report a Problem'.
- Select 'I want to request a refund' in the options provided.
- In the message, articulate that: "The subscription automatically renewed, and I did not authorize it." Mention any lack of notification if applicable.
- Submit your request to PayPal.
- Monitor your email for updates from PayPal regarding the status of your refund request.
If you purchased through a mobile app (Apple App Store or Google Play Store):
- For Apple: Open the Settings app on your device, tap your Apple ID, then tap Subscriptions.
- Locate your MyProCoach subscription and tap on it.
- Select Cancel Subscription (if asked), followed by Report a Problem.
- Choose Request a Refund, and in the text box, state: "The subscription renewed without notice."
- Complete the form and submit it to Apple.
- For Google Play: Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines), then select Subscriptions.
- Find your MyProCoach subscription.
- Select Cancel Subscription to avoid future charges, then return to the menu.
- Select Account, then Purchase History.
- Find the MyProCoach charge, and select Report a Problem.
- Specify that: "The subscription was renewed without notification." Include additional context like non-use of the account if relevant.
- Submit the refund request.
Phone
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Tips and Tricks for Getting a MyProCoach Refund
- Start your request with a polite and concise email explaining your reason for the refund.
- Use empathy in your communication; acknowledging their effort may encourage a positive response.
- Reference specific user experiences from forums to strengthen your case.
- Be persistent; follow up regularly if you don't receive a timely response.
- Utilize social media to escalate your request, mentioning them in public posts for quicker responses.
- If initial methods fail, consider contacting their customer service by phone for immediate attention.
- Timing matters; request refunds shortly after the purchase to enhance your chances.
- Consider drafting a formal letter as a last resort, outlining your case and desired resolution.
- Share your successful resolution stories on forums, which can help build a community strategy for future requests.
- Lastly, don't hesitate to threaten a chargeback if you don't receive a satisfactory response after repeated attempts.
Why Do People Request Refunds from MyProCoach
- Unsatisfactory results from the coaching program.
- Content not as described on the website.
- Lack of support from coaches.
- Technical issues accessing the program materials.
- Health concerns preventing participation.
- Change in personal circumstances affecting engagement.
- Duplicate purchase of the same program.
- Unclear refund policy at the time of purchase.
- Coaching style not fitting personal needs.
- Access to related information available elsewhere for free.
MyProCoach Refund Script
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Dear MyProCoach Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered recently where I was charged unexpectedly for my subscription. I was not anticipating this charge and would appreciate your assistance in resolving this matter.
As a dedicated user, I have always valued your services, but this issue has caused some dissatisfaction. I kindly request a refund for the recent charge, as it was not intended. Thank you for your understanding and assistance.
Best regards,
MyProCoach Refund Policy
MyProCoach offers a 14-day money-back guarantee for all digital products and services, allowing users to request a full refund within this period if they are not satisfied with their purchase. After this window, refunds are not provided.
The Easiest Way to Get a MyProCoach Refund
If you’re frustrated trying to get a refund from MyProCoach—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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