Overview
National Background Check at nationalbackground.com helps people run background checks easily and quickly. If you’re looking to get information about someone's criminal history, driving records, or employment history, they’ve got you covered. Their services are super user-friendly, so you can find what you need without any hassle. It’s a great way to ensure safety and make informed decisions, whether you’re hiring someone, dating, or just curious about a friend. They offer reliable results and support to help you through the process.
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The description is based on the services provided by National Background Check and tailored for consumers by simplifying concepts.
How to Get a National Background Check Refund: Step by Step
If you purchased through a Credit or Debit Card:
- Gather your account details, including your card number and the transaction ID for the purchase.
- Visit the website nationalbackground.com and scroll to the bottom of the page to find the 'Contact Us' link.
- Click on 'Contact Us' and select the method of communication: either email or phone.
- If emailing, compose a new message.
- If calling, await a response during business hours.
- If emailing, enter a clear subject line: Request for Membership Refund.
- In the body of your email/message, include the following key points:
- State that your subscription renewed without prior notice.
- Emphasize that your account has been unused since the last charge.
- Provide your transaction ID and the specific date of the charge.
- Request the refund amount clearly.
- Submit the request and await a confirmation response.
If you purchased through PayPal:
- Log into your PayPal account at paypal.com.
- Go to 'Activity' at the top menu to find your transaction with National Background Check.
- Click on the transaction to view details.
- Choose the Report a Problem option.
- Select the reason for the dispute as Unauthorized or Accidental Charge.
- Follow the prompts to complete the dispute. Mention that the subscription is inactive.
- Submit the request and check for updates from PayPal.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Choose Subscriptions to view your active subscriptions.
- Select National Background Check from the list.
- Scroll down and tap on Report a Problem. You will be redirected to a webpage.
- Select the reason for your refund request, such as Subscription renewed without notice.
- Submit your request and await further communication from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions and select National Background Check from the list.
- Tap Cancel Subscription to stop it from renewing.
- After cancellation, go back to Payments & subscriptions, then Library.
- Find the transaction and tap on it, then select Request a refund.
- Describe your reason as Account was unused and submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a National Background Check Refund
- Document Everything: Keep a clear record of all your correspondence with the company, including dates, times, and the names of representatives spoken to.
- Be Persistent: Follow up regularly. Users have found that consistent attempts increase the chances of getting attention.
- Use Polite Language: Maintain a calm and courteous tone when communicating, even if frustrated; it usually leads to better outcomes.
- Escalate When Needed: If initial requests are ignored, ask to speak with a supervisor or manager directly for a faster resolution.
- Timing is Crucial: Calling early in the morning often results in shorter wait times and more attentive customer service.
- Leverage Social Media: Some users have successfully tweeted or posted about their issues on public platforms, prompting quicker responses.
- Request a Callback: If hold times are long, ask for a callback option to ensure your issue isn’t overlooked.
- Clarify Your Grounds: Clearly state the reason for your refund request, citing any discrepancies, errors, or problems experienced.
- Stay Informed: Research similar cases from other users to understand effective strategies and phrases that have been successfully used.
- Use Specific Language: When describing the transaction, specify dates, amounts, and services rendered to emphasize your case.
- Consider Alternatives: If email doesn’t work, try using their online chat feature or even a physical letter as a last resort.
- Be Ready to Escalate: If the standard customer service route fails, be prepared to file a complaint with consumer protection agencies.
Why Do People Request Refunds from National Background Check
- Service not rendered: The background check was never completed.
- Inaccurate results: The report contained incorrect or misleading information.
- Late delivery: The background check took longer than promised.
- Unresponsive customer service: Difficulty in reaching support for issues or questions.
- Technical issues: Problems with the website or software during the ordering process.
- Change of mind: Customer decided they no longer need the service after purchase.
- Duplicate charges: A charge was made in error or multiple times for the same service.
- Unauthorized purchase: The transaction was made without the user's consent.
- Unsatisfactory service: Overall dissatisfaction with the quality or accuracy of the service provided.
- Failure to meet legal requirements: The background check did not meet state or federal guidelines for the intended use.
National Background Check Refund Script
Script
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Dear National Background Check Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. It appears that I have been accidentally charged for a service I did not authorize.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
National Background Check Refund Policy
National Background Check does not offer refunds for any services rendered. If a request is canceled before processing begins, a partial refund may be possible; however, all fees are generally considered non-refundable after the service has been initiated.
The Easiest Way to Get a National Background Check Refund
If you’re frustrated trying to get a refund from National Background Check—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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