Overview
Native is a fun and friendly brand that focuses on making natural personal care products. They mainly offer deodorants, body washes, and toothpaste that are free from harsh chemicals and artificial ingredients. Their products are designed to keep you feeling fresh and clean without the worry of harmful stuff. Plus, they come in a variety of delightful scents, so you can choose one that fits your vibe. Whether you're looking to switch to something more natural or just want to try something new, Native makes it simple and enjoyable!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward overview of Native's offerings as found on their website, focusing on relatable language and key products to connect with everyday consumers.
How to Get a Native Refund: Step by Step
If you purchased through nativecos.com:
- Visit nativecos.com in your web browser.
- Scroll to the bottom of the homepage and click on the Contact Us link.
- Fill out the contact form with the following details:
- Subject: Request for Refund
- Your Email: Use the email associated with your account.
- Message: Mention that your subscription renewed without notice. Specify the amount charged and emphasize that you did not intend to continue the service.
- Submit the form and wait for a confirmation email.
- Follow up if you do not receive a response within 3-5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Native subscription.
- Select Cancel Subscription to stop future billing.
- Open the App Store and tap your profile icon in the top right corner.
- Select Purchased and find Native.
- Scroll down to the “Report a Problem” link and select it.
- Choose the charge you wish to dispute and select Report a Problem.
- In your message, emphasize that the subscription was renewed without your intention and that you would like a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find your Native subscription.
- Tap Cancel Subscription to prevent future charges.
- Return to the Payments & subscriptions section and tap My subscriptions.
- Locate the Native subscription and tap it.
- Then, click on Report a problem and select Request a refund.
- In your message, explain that the subscription renewed without your consent and that you would like a refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to the Activity tab.
- Find the transaction related to your Native subscription.
- Click on the transaction and then select Report a Problem.
- Choose the option to Issue a refund or Dispute a charge.
- In your message, state that the subscription renewed without notice and request a refund.
Tips and Tricks for Getting a Native Refund
- Be clear and concise in your initial request; state the reason for the refund and include order details.
- Use polite but firm language; avoid being confrontational to keep the dialogue open.
- Reference specific product issues that align with the company's refund policies to strengthen your case.
- Time your request shortly after receiving the product to avoid complications with return windows.
- Escalate your request if the first response is unsatisfactory; ask to speak to a supervisor or a manager.
- Utilize social media to publicly address your complaint; often, companies respond quicker to public inquiries.
- Share personal experiences in the communication to humanize your request and make it relatable.
- Be persistent; follow up if you don't receive a response within a few days to keep your request visible.
- Document all interactions including dates and names of representatives; this can be helpful if escalation is needed.
- Consider alternatives such as exchanging the product instead of insisting on a cash refund, as companies may be more open to this.
Why Do People Request Refunds from Native
- Product not as described - Customers feel the product doesn’t match the online representation.
- Allergic reactions - Users experience sensitivity or allergies to product ingredients.
- Delayed shipping - Orders arrive later than expected leading to dissatisfaction.
- Incorrect item received - Customers receive the wrong product altogether.
- Defective product - Items arrive damaged or fail to function as intended.
- Change of mind - Customers decide they no longer want the product after purchase.
- Account issues - Issues with the customer account affecting order fulfillment.
- Lack of effectiveness - Products do not deliver the promised results.
- Unresponsive customer service - Difficulty in reaching customer support for issue resolution.
- Subscription cancellation - Mistakes in managing subscription orders, leading to unexpected charges.
Native Refund Script
Script
Copy
Hello Native Team,
I hope this message finds you well. I am reaching out to address a billing issue I encountered recently. Unfortunately, I noticed an accidental charge on my account that I did not authorize. I have enjoyed your products in the past, but this has left me quite dissatisfied.
I kindly request a refund for the unauthorized charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Native Refund Policy
Native's refund policy allows customers to return products within 30 days of purchase for a full refund. Items must be unused and in their original packaging for eligibility. Customers are encouraged to reach out to customer service for assistance with returns.
The Easiest Way to Get a Native Refund
If you’re frustrated trying to get a refund from Native—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
