Overview
New Energy Places is all about helping you make your home more energy-efficient and eco-friendly. They offer a variety of services, like installing solar panels, energy-efficient appliances, and smart home technology that helps you save money and reduce your energy bill. They also provide tips and consultations to guide you in choosing the best options for your energy needs. Whether you're looking to cut costs or go green, New Energy Places makes it easy and accessible for everyone.
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The description is based on a straightforward summary of the company’s mission and services, focusing on clarity and simplicity to appeal to consumers.
How to Get a New Energy Places Refund: Step by Step
If you purchased through newenergyplaces.com:
- Visit the New Energy Places website and log into your account.
- Navigate to the ‘Account Settings’ section, typically found in the top right corner.
- In the Account Settings, look for a ‘Billing’ or ‘Membership’ tab.
- Find the ‘Transaction History’ or ‘Billing Information’ section to identify the charge you want to contest.
- Click on the transaction related to the membership or subscription you wish to refund.
- Select the option for ‘Request a Refund’ or ‘Dispute Charge’ (if available).
- Fill out the necessary details regarding your request, ensuring to include:
- The reason for the refund: Mention that the subscription renewed without prior notification.
- Account usage: Emphasize that the account was unused, if applicable.
- Submit your request and take note of any confirmation number or email.
- Monitor your email for any updates or responses regarding your refund request.
If you purchased through a third-party service (e.g., Apple, Google Play):
- Open the App Store or Google Play Store app on your device.
- Access your profile or account settings in the top right corner.
- For Apple users: Tap on ‘Subscriptions’. For Google Play users: Go to ‘Payments & subscriptions’ then ‘Subscriptions’.
- Select the subscription related to New Energy Places.
- Choose the option for ‘Report a Problem’ or ‘Request a Refund’.
- In the reason for the refund, include phrases like:
- The subscription automatically renewed without any notice.
- The account was not used during the billing cycle.
- Submit your request for a refund.
- Check your email for confirmation and expected resolution time.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to ‘Activity’ to find your transaction with New Energy Places.
- Click on the transaction to view details.
- Select the option ‘Report a problem’ or ‘Dispute this transaction’.
- When prompted, provide details such as:
- The subscription renewed without notice.
- The account was not utilized during the billing period.
- Complete the dispute process as instructed on the screen.
- Wait for a response from PayPal regarding your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a New Energy Places Refund
- Document Everything: Keep detailed records of all communications, including dates, times, and names of representatives you spoke with.
- Be Persistent: Don’t hesitate to contact customer support multiple times; persistence can pay off.
- Use Direct Language: Clearly state that you are seeking a refund and back it up with relevant purchase details.
- Escalate When Necessary: If initial requests are ignored, ask to speak with a supervisor or escalate through other channels such as email or social media.
- Timing Matters: Reach out during off-peak hours to reduce wait times and get expedited help.
- Leverage Social Media: Post your issue on social media platforms; companies often respond quickly to public complaints.
- Be Polite but Firm: Maintain a respectful tone while being assertive about your rights as a consumer.
- Share Your Experience: Document your situation on forums and Reddit; sharing might attract the company’s attention.
- Offer Alternatives: If applicable, suggest alternative resolutions such as store credit, which might be easier for them to agree to.
- Know Your Rights: Familiarize yourself with consumer protection laws that may support your claim.
Why Do People Request Refunds from New Energy Places
- Product not received within the expected timeframe.
- Items not as described on the website.
- Defective or damaged products upon arrival.
- Incorrect item sent instead of what was ordered.
- Subscription cancellation not processed in time.
- Service not delivered as promised.
- Unsatisfactory customer service experience.
- Technical issues with digital products.
- Change of mind after purchase.
- Price adjustments or sales after purchase.
New Energy Places Refund Script
Script
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Dear New Energy Places Team,
I hope this message finds you well. I recently noticed an accidental charge on my account that I did not authorize. I believe this may be due to a billing issue, as I was under the impression that my service would not incur additional fees at this time.
I kindly request a refund for this charge, as I believe it was unintentional. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
New Energy Places Refund Policy
New Energy Places offers a 30-day money-back guarantee for their products, allowing customers to request a full refund within this period if they are not satisfied. To initiate a return, customers must contact customer service, ensuring the items are unused and in original packaging.
The Easiest Way to Get a New Energy Places Refund
If you’re frustrated trying to get a refund from New Energy Places—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.