Overview
Notarize is an online service that makes getting documents notarized super simple and convenient. Instead of having to visit a notary in person, you can do everything from the comfort of your home. Just upload your document, connect with a notary through a video call, and get it signed and sealed right away. It's perfect for people who need things like contracts, real estate documents, or even just a simple agreement notarized quickly and without hassle. Plus, it works 24/7, so you can get it done whenever you need without waiting for business hours!
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The description is based on the services offered directly from notarize.com, aimed at providing a clear and friendly explanation of what Notarize does.
How to Get a Notarize Refund: Step by Step
If you purchased through a credit card directly on notarize.com:
- Visit the Notarize website and log into your account.
- Navigate to the Billing section from your account settings.
- Find the Recent Transactions list and locate the transaction you want to dispute.
- Click on the transaction for more details.
- Look for an option that says Request Refund or Dispute Charge.
- Fill out the refund request form:
- Explain briefly that the subscription renewed without notice.
- Mention that the account was unused or not accessed.
- Submit the form and wait for a confirmation email.
- If you don’t receive a response within a few days, consider following up via their customer support chat feature.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Notarize in the list of your subscriptions.
- Scroll down and tap Cancel Subscription if needed.
- To request a refund, open the App Store and tap on your profile icon.
- Tap Purchased.
- Find Notarize and tap it for more options.
- Select Report a Problem.
- Choose the reason for your refund—"I didn’t authorize this purchase" or "The subscription was renewed without notice" often works well.
- Submit your request and monitor your email for further instructions.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Account.
- Tap on Purchase History to find your Notarize transaction.
- Tap the transaction and choose Refund or Report a Problem.
- Select the reason for your refund, such as "Unauthorized charge" or "Did not intend to renew".
- Follow the prompts to complete your refund request.
- Check your email for a response and follow up if necessary.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top of the page.
- Find the transaction for Notarize and click on it.
- Click on Report a Problem.
- Select the option for Refund and follow the prompts.
- Mention that the subscription was not utilized or renewed without prior notification.
- Submit your dispute and check for updates in your PayPal account notifications.
Tips and Tricks for Getting a Notarize Refund
- Act quickly: Request your refund as soon as you realize you need it, as delays can complicate the process.
- Be persistent: Don’t hesitate to follow up if you don’t get a response within a few days.
- Use specific language: Clearly state the reason for your refund request and include relevant details like transaction ID.
- Escalate appropriately: If initial support doesn't help, ask to speak to a manager or supervisor.
- Utilize email over chat: Many users report higher success rates when they escalate issues via email rather than live chat.
- Document everything: Keep a record of all communications, including times and names, to reference in future discussions.
- Be polite but firm: Maintain a courteous tone while being assertive about your request.
- Use social media: Sometimes posting publicly on platforms like Twitter can prompt a faster response from customer service.
- Time your request: Avoid weekends and holidays; aim for business hours when staff are fully available.
- Check cancellation policy: Refer to specific service terms in your communications to strengthen your case.
- Invoke customer rights: Mention your rights as a consumer if you hit a wall, but do so respectfully.
Why Do People Request Refunds from Notarize
- Service not delivered: The notarization service was not completed as promised.
- Technical issues: Problems with the website or application prevented completion of the notarization.
- Inaccurate information: The notarization contained errors or incorrect information.
- Unsatisfactory customer service: Poor support or assistance during the notarization process.
- Cancellation of service: User canceled the notarization before it was completed.
- Notary unavailability: The assigned notary was not available at the scheduled time.
- Pricing concerns: Users felt the cost was higher than expected or not justified.
- Privacy concerns: Users were uncomfortable with how their information would be handled.
- Document rejection: The notary rejected the document for notarization.
- Lack of features: The platform did not meet user expectations or needs.
Notarize Refund Script
Script
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Hello Notarize Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent transaction. I was inadvertently charged for a service that I did not authorize or require.
Given the circumstances, I would greatly appreciate your assistance in processing a refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Notarize Refund Policy
Notarize's refund policy states that customers can request a refund within 30 days of their transaction if they are not satisfied with the service. Refunds are generally issued for issues related to notary mistakes or failures in service delivery.
The Easiest Way to Get a Notarize Refund
If you’re frustrated trying to get a refund from Notarize—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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