Overview
Novus Now is a friendly service that helps you streamline your everyday tasks. They specialize in providing home and business solutions, including handy cleaning services, professional organization help, and even tech support to get your devices running smoothly. Whether you need help tidying up your home, organizing your workspace, or fixing tech issues, Novus Now makes things easier so you can enjoy your time without the stress of those chores. It’s like having a reliable friend who takes care of the little things for you!
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The description is based on the information available from novusnow.ca, summarizing the company's core services in a simple and relatable manner.
How to Get a Novus Now Refund: Step by Step
If you purchased through Credit Card:
- Log into your bank's online banking portal or mobile app.
- Navigate to the Transactions or Statements section.
- Locate the transaction from Novus Now and select it.
- Look for the option to Dispute or Request a Refund.
- Fill in the necessary details, mentioning that the subscription renewed without notice or that the account was unused.
- Submit the request for review and wait for confirmation from your bank.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top of the page.
- Find the transaction related to Novus Now.
- Click on Details next to the transaction.
- Select the option to Report a problem.
- Choose Request a refund and specify that the subscription auto-renewed without your consent.
- Follow any further prompts to complete the request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your Profile Icon in the upper right corner.
- Select Payments & subscriptions then Subscriptions.
- Find your Novus Now subscription and click on it.
- Select Cancel subscription (if needed) and follow the prompts.
- Go back to Payments & subscriptions, then tap Account activity.
- Locate the Novus Now transaction and tap on it, then select Report a problem.
- Choose to request a refund and mention that the subscription was not used if applicable.
- Submit your refund request and wait for a response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and select the Novus Now subscription.
- Tap Cancel Subscription if you want to discontinue the service.
- Open the App Store, scroll to the bottom, and tap on Apple ID to view Purchase History.
- Locate the transaction for Novus Now and tap on it.
- Select Report a Problem and choose Request a refund.
- Explain that the subscription renewed without notice and submit.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Click on Manage Account at the top.
- Select My Subscriptions.
- Find the Novus Now subscription.
- Click on Cancel Subscription if needed.
- After canceling, contact Roku customer support via Help to request a refund.
- When speaking with support, mention that the subscription was not intended to renew or was unused.
- Provide any required information to enhance your request.
Tips and Tricks for Getting a Novus Now Refund
- Document Everything: Keep records of all communications with Novus Now, including dates, times, and the names of representatives.
- Be Clear and Concise: When requesting a refund, clearly state your reason and include all relevant details without rambling.
- Use Polite Language: Start your communication in a friendly manner; it can make representatives more willing to help.
- Highlight Urgency: If applicable, mention any time-sensitive reasons for your refund request to encourage faster processing.
- Follow Up Regularly: Send follow-up emails or calls if you don't hear back within a few days, as persistence may yield results.
- Escalate When Needed: If initial attempts fail, request to speak with a supervisor or higher-level representative for more authority in decision-making.
- Utilize Social Media: Posting your issue on platforms like Twitter can sometimes prompt a quicker response from customer service.
- Time Your Request: Submit your refund request during off-peak hours when customer service may have more time to address your situation.
- Leverage User Experiences: Refer to similar cases where others successfully obtained refunds to strengthen your request.
- Be Prepared for Negotiation: If a full refund isn’t possible, discuss alternatives such as store credit or partial refunds.
Why Do People Request Refunds from Novus Now
- Product Not as Described: Customers feel the item did not match the description provided.
- Defective or Damaged Goods: Items received are broken or not functioning properly.
- Late Delivery: Orders that did not arrive within the promised timeframe.
- Change of Mind: Customers decide they no longer want the product.
- Missing Items: Parts or accessories that were expected with the order are not included.
- Wrong Item Shipped: The item sent is different from what was ordered.
- Unsatisfactory Quality: The quality of the product does not meet customer expectations.
- Service Issues: Refund due to poor customer service experience.
Novus Now Refund Script
Script
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Dear Novus Now Team,
I hope this message finds you well. I would like to bring to your attention a billing issue I encountered recently. I was unexpectedly charged for a service that I did not intend to renew, and I believe this was an accidental charge.
Given the circumstances, I kindly request a refund for this charge. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
Novus Now Refund Policy
Novus Now offers a 30-day money-back guarantee for their services. If customers are not satisfied with their purchase, they can request a refund within this period, provided they follow the specified refund request process.
The Easiest Way to Get a Novus Now Refund
If you’re frustrated trying to get a refund from Novus Now—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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