Overview
O Positiv is a women's health company that supports women through every stage of life, from their first period to beyond menopause. They provide science-backed products that help with hormonal health, PMS, menopause relief, bladder comfort, and vaginal health. Their main products include PMS gummy vitamins (FLO), menopause relief gummies (MENO), and vaginal probiotic capsules (URO). The brand focuses on positivity and making a real difference in women's health with trusted, effective supplements and offers a 60-day risk-free guarantee.
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The description is directly based on company information from their official About Us page, which clearly outlines their mission, target audience, main product lines, and core values in straightforward language suitable for consumers.
How to Get a O Positiv Refund: Step by Step
If you purchased through O Positiv direct (opositiv.com):
- Email hello@opositiv.com specifically requesting a refund for your membership subscription or recurring service charge.
- State clearly that you want a refund for the charge, emphasizing that the subscription renewed without notice or that you did not use the service.
- Include your order details such as purchase date, subscription ID, and payment method.
- Request confirmation of cancellation if your subscription is still active to prevent further charges.
- Follow up repeatedly if you do not receive a response, and be firm and professional in your tone.
- If no refund or response is received, contact your bank or credit card company to dispute the charge and initiate a chargeback.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to open your Apple ID.
- Tap Subscriptions.
- Find your O Positiv subscription in the list and tap it.
- Tap Report a Problem or go to reportaproblem.apple.com on a browser.
- Select the O Positiv subscription and request a refund, citing that the subscription was renewed without your consent or that the service was not used.
- Be clear and direct about why you want the refund, emphasizing lack of notification or unused service as reasons.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right, then select Payments & subscriptions.
- Tap Subscriptions.
- Locate your O Positiv subscription and tap on it.
- Tap Report a problem and choose the reason for your refund request such as unwanted renewal or unused subscription.
- Fill out the refund request form and submit.
- Clearly explain the refund reason focusing on renewal without consent or no use of the service.
Tips and Tricks for Getting a O Positiv Refund
- Be persistent and escalate: Follow up repeatedly via email if initial attempts are ignored or met with unhelpful responses.
- Use CC strategically: Include multiple contacts in your refund request emails, especially executive or PR contacts.
- Be clear and firm with language: Demand a refund strongly, express dissatisfaction clearly, and indicate willingness to escalate if ignored.
- Time your requests: Contact them in the middle of the week and during business hours for faster responses.
- Subtly reference consumer rights: Mention dissatisfaction and hint at potential disputes without quoting official policies directly.
- Document everything: Keep detailed records of all communications to prove your efforts and timeline.
- Use public forums as leverage: Mention or post your refund experience on platforms like Reddit to push the company toward resolution.
- Stay professional and unemotional: Keep language business-like and focused on the issue to avoid giving excuses for denial.
- Be aware of discretionary refund clauses: They may refuse refunds at their discretion, so push politely but firmly.
- Be patient but persistent: Some users have reported waits of weeks but eventually secured refunds after ongoing contact.
- If unsuccessful, contact your bank: If cancellation and refund attempts fail, contact your bank to dispute recurring charges promptly.
Why Do People Request Refunds from O Positiv
- Inconsistent product performance and ineffectiveness; some customers find products "absolutely useless" after long use.
- Allergic reactions or unexpected side effects leading to discontinuation and refund requests.
- Horrible or poor customer service including delayed or no responses to refund requests.
- Scam-like refund process where the company reserves the right to refuse refunds at their discretion.
- Difficulty managing or canceling subscriptions, leading to unwanted shipments and charges.
- No notifications for auto shipments and rude responses when trying to cancel orders.
- Never receiving orders despite payments being taken.
- Refused or delayed refunds after prolonged complaints.
- Lack of advance emails for upcoming orders and hard-to-use subscription management systems.
- Partial refunds offered in some cases instead of full refunds.
O Positiv Refund Script
Script
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Dear O Positiv Customer Service,
I recently noticed an unexpected charge on my account related to my O Positiv order. After reviewing my purchase history, I believe this charge to be an error or possibly a duplicate billing. I would like to kindly request a refund for this charge. Your assistance in resolving this issue is greatly appreciated, and I look forward to your prompt response. Thank you.
O Positiv Refund Policy
O Positiv offers a 60-day happiness guarantee, allowing customers to request a full refund for up to two bottles purchased within 60 days of their first purchase if they are not satisfied. Refunds do not include shipping costs and are issued to the original payment method without needing to return the product. For refunds, customers should contact O Positiv directly at hello@opositiv.com.
The Easiest Way to Get a O Positiv Refund
If you’re frustrated trying to get a refund from O Positiv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.