Overview
Old Money is all about helping people discover and embrace a classy, timeless lifestyle. They offer a range of services designed to connect consumers with high-quality, elegant products and experiences that reflect traditional luxury. From stylish clothing and accessories to home decor and exclusive events, Old Money focuses on delivering a sense of sophistication without the flashy trends. Their goal is to create a community where like-minded individuals can share their passion for refined living and appreciate the finer things in life, all while enjoying top-notch customer service.
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The description is based on a straightforward understanding of Old Money's offerings, aiming to keep it relatable and friendly for the consumer audience.
How to Get a Old Money Refund: Step by Step
If you purchased through the Old Money website:
- Visit the Old Money website at old-money.com.
- Scroll to the bottom of the homepage and click on ‘Contact Us’.
- Choose ‘Membership Support’ or ‘Billing Inquiries’ from the options listed.
- Fill out the provided contact form with your details:
- Email Address: Use the email associated with your account.
- Subject: Write ‘Refund Request’.
- Message:
- Mention that the membership renewed without notice.
- State that the account has been unused since the last charge.
- Include the date of the charge and any relevant order numbers.
- Submit the form and wait for a response from customer service.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find the Old Money subscription and tap on it.
- Scroll down and tap Report a Problem.
- Select Request a Refund and follow the on-screen instructions:
- Choose ‘I didn’t authorize this charge’ or ‘The subscription renewed without notice’.
- Provide a brief explanation stating the account was unused, if applicable.
- Submit the request and check your email for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the top left.
- Select Account.
- Find Order History and locate the Old Money charge.
- Tap on the charge and select Refund or Request a Refund.
- Choose a reason such as ‘I didn’t authorize this charge’ or ‘The subscription was unused’.
- Follow the on-screen prompts to complete the refund request.
If you purchased through another third-party service:
- Locate the contact email or number for the third-party service you used.
- Draft a message including:
- Your original purchase details (date, amount).
- A statement that the subscription renewed without notice.
- Indicate that the account is unused since the last payment.
- Send the message and wait for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Old Money Refund
- Document Everything: Keep detailed records of your purchase, including receipts and any correspondence.
- Be Polite but Firm: Use a respectful tone in your communications, but be assertive regarding your expectations.
- Use Social Media: Sometimes mentioning the issue on platforms like Twitter or Facebook can prompt quicker action.
- Know Your Rights: Familiarize yourself with consumer protection laws relevant to your case.
- Escalate Issues: If initial contacts don’t resolve the issue, request to speak to a supervisor or manager.
- Timing Matters: Contact them during business hours for faster responses.
- Ask for Exceptions: Politely ask if they might waive any specific policy that applies to your case.
- Use specific language: Instead of saying "I want a refund," frame it as "I am requesting a refund due to..."
- Mention Loyal Customer Status: If applicable, emphasize your history with the brand to increase your chances.
- Follow Up: If you don’t get a response in a few days, send a follow-up email or call again.
Why Do People Request Refunds from Old Money
- Product quality does not meet expectations
- Wrong item received
- Delayed shipment beyond promised timeframe
- Defective merchandise upon arrival
- Size or fit issues that are not as described
- Change of mind after purchase
- Misleading product descriptions
- Billing errors such as double charging
- Unauthorized transaction or purchase
- Subscription cancellation and refund request
Old Money Refund Script
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Dear Old Money Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. After reviewing my transactions, I believe it was an error.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Old Money Refund Policy
Old Money offers a 30-day return policy for items in original condition, allowing customers to receive a full refund. To initiate a return, customers need to contact customer service for further instructions.
The Easiest Way to Get a Old Money Refund
If you’re frustrated trying to get a refund from Old Money—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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