Overview
One Live Media is a creative marketing company that helps businesses connect with their customers in a fun and engaging way. They offer a variety of services, including video production, social media management, and event planning. Whether you're looking to create eye-catching videos, boost your presence on social platforms, or organize a memorable event, One Live Media has got you covered. Their team works closely with clients to understand their needs and bring their ideas to life, making sure that every project feels personal and effective. It's all about making your brand shine and stand out!
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The description is based on the services listed on the One Live Media website, aimed at providing a simple and relatable overview for consumers.
How to Get a One Live Media Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking account associated with the credit card used.
- Navigate to the transaction history or statements section.
- Find the transaction for the One Live Media subscription, noting the date and amount.
- Contact customer service for your credit card provider.
- Look for a "Contact Us" or "Customer Service" option on your bank's website.
- Initiate a call or online chat with a representative.
- Explain that you wish to request a refund for the subscription charge.
- Mention that the subscription renewed without notice.
- Emphasize that you did not use the subscription or service during that billing cycle.
- Follow any instructions provided by the representative to finalize your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select "Subscriptions."
- Find and tap on the One Live Media subscription.
- Tap "Cancel Subscription"—this is required to request a refund.
- Go to the Apple website and sign in to your account.
- Navigate to the "Report a Problem" section.
- Find the One Live Media transaction and select it.
- Click on the reason for your refund, such as "Did not authorize purchase" or "Did not use subscription."
Highlight the lack of notification for renewal.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon in the top right corner.
- Select "Payments & subscriptions."
- Tap on "Subscriptions."
- Find the One Live Media subscription and select it.
- Tap on "Cancel subscription."
This step is necessary to enable the refund process.
- Go to the Google Play website and sign in to your account.
- Navigate to the "Order History" section.
- Locate the One Live Media charge and select "Request a refund."
Use messaging such as, "The service was not used and I was unaware of the renewal."
- Follow the prompts to complete your refund request.
If you purchased through Roku:
- Log in to your Roku account on the Roku website.
- Go to the "Manage Account" section.
- Navigate to "My Subscriptions" and find the One Live Media subscription.
- Click on "Cancel Subscription" to stop future payments.
- Contact Roku's support using the "Help" section.
- Select "Contact Us" and choose a method to reach support.
- Explain that you are seeking a refund for the One Live Media charge.
- Mention that the subscription auto-renewed without your consent.
- Follow any further instructions provided by Roku's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a One Live Media Refund
- Be Polite: Start your request with a friendly tone; politeness can go a long way.
- Document Everything: Keep a record of all communications, including emails and chat logs.
- Specific Reason: Clearly specify why you are requesting a refund and cite any relevant policies.
- Use Their User ID: Reference your user ID or any order numbers to make it easier for them to locate your account.
- Escalate If Necessary: If responses are slow or unhelpful, ask to speak with a manager or higher authority.
- Timing Matters: Request refunds soon after the issue arises, as timely submissions can improve chances.
- Leverage Social Media: If email doesn’t work, posting on their social media platforms may prompt quicker responses.
- Be Firm but Fair: Assert your rights as a consumer, but avoid being aggressive.
- Ask for an Alternate Resolution: If a refund is an issue, ask if credits or exchanges are possible instead.
- Know Your Rights: Familiarize yourself with consumer rights that may apply in your situation.
- Utilize Public Reviews: Mentioning your experience in reviews can lead to quicker resolutions.
- Follow Up Regularly: If you don’t hear back in a reasonable amount of time, follow up to keep the conversation active.
- Send a Formal Letter: If online methods fail, sending a formal refund request via postal service may get their attention.
Why Do People Request Refunds from One Live Media
- Service not delivered as promised
- Technical issues preventing access
- Product defect or malfunction
- Billing errors or unauthorized charges
- Change of mind after purchase
- Lack of customer support or frustration in communication
- Inadequate features not meeting expectations
- Misleading marketing or product description
- Cancellation of service after purchase
- Delayed service without notice
One Live Media Refund Script
Script
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Dear One Live Media Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I did not authorize. I would appreciate your assistance in resolving this matter.
Could you please initiate a refund for the incorrect charge? I would be grateful for your prompt attention to this issue and look forward to your response.
Thank you for your help!
Best regards,
One Live Media Refund Policy
One Live Media's refund policy states that all purchases are final and non-refundable, with exceptions only for discrepancies or defective products that are reported within a specified timeframe. Customers are encouraged to review the terms before completing their purchase to ensure satisfaction.
The Easiest Way to Get a One Live Media Refund
If you’re frustrated trying to get a refund from One Live Media—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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