Overview
Own3D is a company that helps people who stream live videos on platforms like Twitch, YouTube, and Facebook look awesome and run their streams easily. They offer lots of cool stuff like custom overlays (the graphics on your stream), alerts (fun notifications when someone follows or donates), and design elements like emotes and banners to make your stream unique. They also have tools that make setting up your stream simple, including chatbots and donation tracking. Plus, they provide tutorials to help beginners and pros grow their streaming communities. Basically, Own3D makes streaming easier and more fun with neat designs and handy tools.
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The information was gathered directly from Own3D's official website, which clearly lists their services and products aimed at streamers and content creators. The description is simplified to suit a conversational explanation for a general audience.
How to Get a Own3D Refund: Step by Step
If you purchased through Credit Card or PayPal via Paddle:
- Log in to your OWN3D Pro Dashboard at own3d.tv.
- Navigate to the "Subscription" section and select "History" to find your subscription details.
- Note that Paddle handles payments and subscriptions for OWN3D.
- To request a refund, contact Paddle directly:
- Email Paddle support at help@paddle.com.
- Alternatively, use Paddle's chatbot by visiting https://paddle.net/.
- When contacting Paddle, mention that the subscription was automatically renewed without prior notice or that the service was unused.
- Include your purchase email and order ID in the communication to expedite the process.
- Wait for Paddle's response with their refund decision and further instructions.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments & subscriptions" and then "Subscriptions."
- Find your OWN3D subscription in the list and tap it.
- Tap "Request refund" or "Report a problem" and follow the on-screen instructions to complete the refund request.
- Choose the reason for your refund request carefully, such as "Subscription renewed without notice" or "Account was unused." These increase your chances of approval.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top.
- Select "Subscriptions" from the menu.
- Choose the OWN3D subscription and tap "Cancel Subscription" if it's still active.
- Go back and open the App Store app.
- Tap your profile icon at the top right and select "Purchased."
- Find the OWN3D subscription purchase, tap it, and then tap "Report a Problem."
- Follow the prompts to request a refund, stating reasons like "Subscription renewed without notice" or "Account was unused."
Email
The email is not available.
Tips and Tricks for Getting a Own3D Refund
- Immediately request cancellation and turn off auto-renewals to avoid unintended charges.
- Document all interactions with screenshots or video as proof of cancellation attempts or refund requests.
- Contact your bank or credit card company to initiate a chargeback if customer service refuses a refund; this is frequently cited as an effective method.
- Insist on refund if product description was misleading or if the purchased product does not match what was advertised.
- Escalate by involving a consumer protection agency or data protection office if Own3D ignores refund or deletion requests.
- Use polite but firm language emphasizing breach of sale terms or misleading advertising, rather than aggressive or overly emotional complaints.
- Time your refund request within 15 days of purchase, as refunds are less likely to be granted after this period.
- Save all refund denial messages as evidence if dispute escalates.
Why Do People Request Refunds from Own3D
- Unexpected subscription renewal charges causing customers to request refunds.
- Rigid refund policy that typically does not allow refunds for auto-renewed subscriptions.
- Product issues or defects, such as alerts not working or download problems.
- Frustrating customer support, which only addresses one issue per email and ignores other concerns.
- Refusal of refunds even when customers experience issues or defects in the product.
- Download issues leading to inability to use purchased products as expected.
- Inadequate assistance from support prompting refund requests when problems remain unresolved.
Own3D Refund Script
Script
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Hello,
I am writing to request a refund for a recent charge on my account that I believe was applied in error. I did not intend to authorize this payment, and I am quite dissatisfied with this unexpected billing issue. I kindly ask that you review my account and process my refund at your earliest convenience.
Thank you for your understanding and assistance.
Best regards,
Own3D Refund Policy
The refund policy of Own3D states that they do not refund any subscription fees unless explicitly provided in their agreement. However, if a customer resides in the European Union and has purchased a subscription, they can receive a full refund within 14 days of purchase if they haven't used any services or features of the product. After this period, no refunds will be issued regardless of usage.
The Easiest Way to Get a Own3D Refund
If you’re frustrated trying to get a refund from Own3D—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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