How to Get a Palmetto Coop Refund

If you purchased through Palmetto Coop directly on their website:

1. Visit the Palmetto Coop website at palmetto.coop.
2. Scroll to the bottom of the homepage and click on “Contact Us.”
3. Select your preferred method of contact (either email or contact form).
4. If using the contact form, fill out the required fields and include the following in your message:
   • State that you are requesting a refund for your membership or subscription.
   • Emphasize that the charge was unexpected or that you did not authorize it.
   • Mention any specific issues that led to your decision, such as "The service was not used" or "I was not satisfied with the service."
   • Provide your account information succinctly, like your membership ID or email address associated with the account.
5. Submit your request and wait for their response, which may take a few business days.

If you purchased through Apple (iOS):

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID at the top of the screen.
3. Select Subscriptions from the options presented.
4. Find your Palmetto Coop subscription in the list.
5. Tap on it, then select Cancel Subscription (if required to initiate a refund).
6. After canceling, return to the previous menu and tap on Report a Problem.
7. Log in with your Apple ID if prompted.
8. Select the Palmetto Coop subscription and choose Request a Refund.
9. In the provided text box, write:
   • "The subscription renewed without notice."
   • Mention that you were not actively using the service.
   • Provide context for your refund request clearly.
10. Submit the request and monitor your email for updates.

If you purchased through Google Play:

1. Open the Google Play app on your Android device.
2. Tap on the Menu icon (three horizontal lines) in the upper left corner.
3. Select Subscriptions from the menu.
4. Locate and tap on your Palmetto Coop subscription.
5. Tap on Cancel Subscription to prevent future charges (if necessary).
6. After cancellation, go back to the Menu and choose Account.
7. Scroll down and tap on Purchase History.
8. Find the Palmetto Coop charge, and tap on it, then select Refund.
9. In the message prompt, state:
   • "I did not authorize the recent charge."
   • Point out that the account was not used.
   • Include any specific experiences to strengthen your case.
10. Follow the prompts to submit the refund request.

If you purchased through Roku:

1. Visit the Roku website and log into your Roku account.
2. Navigate to the My Account section.
3. Scroll down to the Your subscriptions section.
4. Locate the Palmetto Coop subscription and click on Manage Subscription.
5. Follow the prompts to Cancel Subscription (if required).
6. After cancellation, go to the Roku Customer Support page.
7. Select Contact Us, then choose Email option.
8. In your email, mention:
   • "The subscription renewed without my consent."
   • Stress that you were not utilizing the service.
   • Include any issues you encountered that justifies your refund request.
9. Submit your message and await a response from Roku regarding your request.