How to Get a Picture Mushroom Refund

If you purchased through PictureMushroom.com:

1. Visit the Picture Mushroom website and log into your account by clicking the ‘Login’ button in the top right corner.
2. Once logged in, navigate to your ‘Account Settings’ by clicking on your profile icon, usually located in the top right corner.
3. Select ‘Billing’ or ‘Membership’ from the dropdown options to view your subscription details.
4. Look for a section labeled ‘Billing History’ or ‘Payment Methods’.
5. Identify the charge you wish to request a refund for and click on ‘Request Refund’ or a similar option next to that transaction.
6. Fill out the refund request form, clearly stating that the subscription renewed without prior notice, and emphasize that the account has been unused for the duration since renewal.
7. Attach any relevant screenshots or documentation that support your case, such as billing statements.
8. Once you have completed the form, click ‘Submit’ to send your request.
9. Check your email for a confirmation of your refund request and keep an eye out for a response which may require further information or clarification.

If you purchased through Apple:

1. Open the ‘Settings’ app on your iPhone or iPad.
2. Tap on your Apple ID at the top of the screen.
3. Select ‘Subscriptions’ from the list of options.
4. Find and tap on the Picture Mushroom subscription.
5. Scroll down to find the ‘Cancel Subscription’ option and select it; ensure you highlight that you’re seeking a link to request a refund.
6. Next, visit the Apple Report a Problem website at reportaproblem.apple.com.
7. Log in using your Apple ID and find the Picture Mushroom subscription under the “Subscriptions” tab.
8. Select the reason for your refund request, ideally choosing ‘Didn’t mean to purchase’ or ‘Item didn’t work as expected’.
9. In the explanation box, specify that the subscription renewed without notice, and that you have not utilized the service, which bolsters your case.
10. Submit your report and check your email for any follow-up communication.

If you purchased through Google Play:

1. Open the Google Play Store on your device.
2. Tap on the profile icon in the top right corner.
3. Choose Payments & Subscriptions from the menu that appears.
4. Tap on Subscriptions to view your active subscriptions.
5. Select Picture Mushroom from the list.
6. Scroll down and tap on Cancel Subscription. This is necessary to initiate the refund process.
7. Next, go to the Google Play website on a browser.
8. Sign in to your account and navigate to the Order History section.
9. Find the transaction for Picture Mushroom and click on it.
10. Click on the option to Request Refund, selecting relevant reasons like ‘Accidental Purchase’ or ‘Service Not Used’.
11. Reinforce your request by adding a note that the subscription renewed without prior notification and you have not used it since.
12. Submit your request and await a confirmation email regarding your refund status.

If you purchased through a different method:

1. Locate the original purchase email from Picture Mushroom for reference.
2. Find the contact email provided in that email, typically something like support@picturemushroom.com.
3. Compose a new message explaining your refund request:
• Mention the date of the renewal and that it occurred without prior notification.
• State that you have not utilized the service since the renewal.
• Attach any relevant documentation or screenshots showing your charge.
4. Send the email and monitor your inbox for a response.