Overview
PMTraining is a really helpful online platform focused on teaching people project management skills. They offer a variety of courses that cover different aspects of managing projects effectively, whether you're just starting out or looking to sharpen your skills. You can find courses that help you prepare for certifications, like the PMP, which is a big deal in this field. Plus, they provide resources like study guides and practice exams to support your learning. Overall, PMTraining makes it easier for anyone interested in project management to learn and grow their career, all from the comfort of their home.
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The description is based on a straightforward overview of services offered by PMTraining, focusing on user-friendly language that conveys the main offerings without technical jargon.
How to Get a PMTraining Refund: Step by Step
If you purchased through pmtraining.com directly:
- Visit pmtraining.com and log into your account.
- Navigate to the Account Settings section by clicking on your profile icon on the top right corner.
- Select Billing Information from the dropdown menu.
- Look for the Subscription Details section and click on Manage Subscription.
- Click on the Request Refund button next to the recent transaction.
- Fill out the refund request form:
- Choose the reason for your refund (e.g., "Subscription renewed without notice") to explain your situation clearly.
- Optionally, mention that the account was unused to strengthen your case.
- Submit the refund request and make note of the confirmation number for follow-up.
- Check your email for confirmation and updates regarding the status of your refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your PMTraining subscription.
- Tap on Cancel Subscription if required for the refund process.
- After cancellation, go to reportaproblem.apple.com.
- Sign in with your Apple ID and locate the PMTraining charge.
- Click on I’d Like to Issue a Refund and select the reason (e.g., "Mistaken renewal or subscription not used").
- Submit your request and wait for a response from Apple regarding your refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) on the top left corner.
- Select Subscriptions.
- Find the PMTraining subscription and tap on it.
- Tap on Cancel Subscription if required.
- Go to play.google.com in your web browser and sign in.
- Click on Account on the left-hand menu.
- Find the transaction for PMTraining under Order History.
- Click the three-dot menu next to the transaction and select Request a Refund.
- Provide details explaining your reason (e.g., "Subscription renewed without notice") and submit your request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity to find your recent transactions.
- Locate the PMTraining payment in your activity feed.
- Click on the transaction to view options.
- Select Report a Problem for this transaction.
- Choose Request a Refund from the options provided.
- In your message, emphasize that the subscription was renewed without your consent.
- Submit your claim and monitor your email for updates from PayPal.
Phone
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Tips and Tricks for Getting a PMTraining Refund
- Document everything: Keep all emails, chat logs, and receipts related to your purchase.
- Be concise: Clearly state the reason for your refund request in your initial message without excessive details.
- Use a friendly tone: Start your communication with a positive note to maintain goodwill.
- Escalate when necessary: If initial attempts fail, ask to speak with a supervisor or manager.
- Timing is key: Submit your request shortly after your purchase to increase the chances of approval.
- Be persistent: If you don’t get a response, follow up politely but firmly every few days.
- Use social media: Tag and mention them on platforms like Twitter or Facebook if you're not getting a response through email.
- Leverage online communities: Share your experience on forums to gather support from others who might have faced similar issues.
- Remain calm: Don’t let frustration boil over in communications; remain professional to avoid any negative repercussions.
- Inquire about alternatives: If a refund is hard to secure, ask if there are alternative solutions like credits or exchanges that might be easier to obtain.
Why Do People Request Refunds from PMTraining
- Course content did not match expectations.
- Technical issues with the online platform.
- Inadequate support from instructors.
- Course was too basic or not advanced enough.
- Scheduling conflicts made it impossible to complete the course.
- Material was outdated or not relevant.
- Difficulty accessing course materials.
- Unclear refund policy led to confusion.
- Perceived lack of value for the cost.
- Personal circumstances that prevented course completion.
PMTraining Refund Script
Script
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Dear PMTraining Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue where I noticed an accidental charge on my account. Unfortunately, this has led to dissatisfaction with my experience thus far.
I kindly request a refund for this charge. I appreciate your assistance in this matter and look forward to resolving it promptly.
Thank you for your attention to this issue.
Best regards,
PMTraining Refund Policy
PMTraining offers a 100% satisfaction guarantee for its training courses. If a participant is not satisfied with the training, they can request a refund within 7 days of the course completion, provided the request meets specified criteria outlined on their website.
The Easiest Way to Get a PMTraining Refund
If you’re frustrated trying to get a refund from PMTraining—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.