Overview
Public.com is a user-friendly investment platform that makes buying and selling stocks easy for everyone. You can create a free account and start trading right from your phone or computer. One of the cool things about Public is that you can invest in fractional shares, so you don’t need a lot of money to get started—perfect if you're just beginning! Plus, you can learn from other investors and see what they’re buying, which helps you make better choices. They also offer a social community where you can connect with friends and share ideas about investing. Overall, it's a great place for anyone looking to dive into the world of stocks without feeling overwhelmed.
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The description is based on a straightforward explanation of what Public.com offers to everyday consumers, focusing on its features in a simple and relatable way.
How to Get a Public Refund: Step by Step
If you purchased through a Public.com account directly:
- Log in to your Public.com account on the website.
- Navigate to the Help Center at the bottom of the page.
- In the Help Center, search for "Refund Request".
- Select the "Submit a Request" option.
- Fill out the form, including the reason for the refund. Mention that the subscription renewed without prior notice.
- Provide any relevant account details, like the username or email associated with your account.
- Submit the form and wait for a confirmation email regarding your request.
- Check your email frequently for updates or any additional instructions from Public.com.
If you purchased through Apple App Store:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Public.com subscription.
- Select Cancel Subscription.
- After cancellation, navigate to the Apple Support website.
- Scroll down to Billing and Subscriptions and select Request a Refund.
- Follow the prompts to report the reason for the refund request, emphasizing you were unaware of the renewal.
- Submit the request and keep an eye on your email for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Subscriptions from the menu.
- Locate the Public.com subscription and tap on it.
- Tap on Cancel Subscription.
- Once canceled, go to the Google Play Help Center.
- Find the section on Refunds and select Request a refund.
- Fill out the form, indicating that the subscription renewed without your consent.
- Submit the form and monitor your email for a reply from Google.
If you purchased through a third-party provider:
- Identify the third-party provider and log in to your account there.
- Look for a Help or Support section on the website.
- Search for Refund Request or Billing Issues.
- Follow their prompts to initiate a refund request.
- In the request, clearly state that you did not authorize the renewal and provide any necessary account information.
- Submit your request and watch for a response via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Public Refund
- Document Everything: Keep a thorough record of your communications, including dates, times, and names of representatives.
- Be Polite, Yet Firm: Start your conversation with gratitude and positivity but clearly state your issue and desired outcome.
- Use Social Media: If you're not getting results, tweet at them or post on their Facebook page to get quicker attention.
- Escalate Promptly: If you feel stuck with a representative, ask for a supervisor after explaining your situation.
- Timing Matters: Contact them early in the week when they are less busy, often leading to quicker resolutions.
- Frame Your Language Wisely: Use phrases like "I know you want to help me" to foster a collaborative approach.
- Highlight Urgency: Mention any financial impact the delay is having on you to encourage a faster response.
- Discuss Refunds as a Policy: Emphasize that you're aware of other customers receiving refunds in similar situations.
- Follow Up Regularly: If you don’t hear back, send polite reminders; persistence shows your determination.
- Leverage User Experiences: Share stories of others who successfully got refunds to strengthen your case.
Why Do People Request Refunds from Public
- Service disruptions that affect trading operations.
- Inaccurate account information leading to erroneous transactions.
- Technical glitches that hinder app functionality.
- Failure to receive a promotional offer after meeting requirements.
- Unsatisfactory customer support experiences.
- Changes to account access without notification.
- Unauthorized transactions or suspicious activity.
- Delayed fund transfers that affect trading opportunities.
- Dissatisfaction with premium features after subscription.
- Misunderstanding fees and charges associated with trading.
- Failure to meet minimum withdrawal requirements.
Public Refund Script
Script
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Dear Public Support Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered. I noticed an accidental charge to my account that I did not authorize.
Given my dissatisfaction with this unexpected transaction, I kindly request a refund for the amount charged. I believe this will help rectify the situation promptly.
Thank you for your attention to this matter. I look forward to your swift response.
Best regards,
[Your Name]
Public Refund Policy
Public.com does not offer refunds for trades or transactions once they are executed. However, they allow users to withdraw any uninvested cash and may provide exceptions in specific circumstances, such as account closure or unauthorized transactions.
The Easiest Way to Get a Public Refund
If you’re frustrated trying to get a refund from Public—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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