Overview
Racing TV is a service that brings horse racing right to your home. It offers live streaming of races from some of the best tracks across the UK and Ireland. You can watch races, check out replays, and catch up on highlights whenever you want. They also provide expert tips and updates, so whether you’re a big racing fan or just curious, you’ll find lots of great information. Plus, you can even find articles with the latest news in the racing world.
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The description is based on the general features and services offered by Racing TV, keeping the language simple and relatable for a consumer audience.
How to Get a Racing TV Refund: Step by Step
If you purchased through racingtv.com:
- Visit the Racing TV website and log into your account.
- Go to the 'Account' section, usually found in the top right corner.
- Select 'Billing and Subscription' from the dropdown menu.
- Look for the 'Request a Refund' option.
- Fill out the refund request form with required details, including your account information.
- In the message box, mention that the subscription renewed without proper notice. Consider adding that your account has been unused since the last billing date.
- Submit the request and check for a confirmation email regarding your request.
- Follow up with customer support if you don’t receive a response within a few business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select 'Subscriptions.'
- Find and tap on your Racing TV subscription.
- Choose 'Cancel Subscription' (required before a refund can be processed).
- Once cancelled, go to the ‘Report a Problem’ page on the Apple website.
- Log in with your Apple ID.
- Locate your Racing TV transaction and click on 'Report' next to it.
- Select 'I’d like to request a refund' and choose a reason, emphasizing that the subscription renewed unexpectedly.
- Submit your request and monitor your email for confirmation of the refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & subscriptions.'
- Tap on 'Subscriptions’ and locate your Racing TV subscription.
- Tap 'Cancel subscription' (this must be done to process a refund).
- After cancelling, go to the Google Play website and log in with your account.
- Navigate to the 'Order History' section.
- Find the Racing TV transaction you want a refund for.
- Click on 'Refund' next to the transaction and explain that it renewed without notification, or that you haven't used the service since the last charge.
- Submit the request and keep an eye on your email for updates on your refund status.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll down and select 'Streaming Channels.'
- Choose 'My Channels' and find Racing TV.
- Highlight Racing TV and press the * button on your remote.
- Select 'Manage subscription' and proceed to 'Cancel subscription.'
- After cancelling, go to the Roku support website and log in to your account.
- Navigate to the order history and locate your Racing TV subscription.
- Use the 'Contact Support' option to request a refund.
- In your message, explain your situation, mentioning that the subscription renewed without prior notice and that you have not used it.
- Submit the request and await a response from Roku support.
Phone
The phone is not available.
Tips and Tricks for Getting a Racing TV Refund
- Be concise and clear in your initial request; outline your issue briefly.
- Use a friendly tone in your communication; it can lead to a more positive response.
- Document everything – keep copies of emails and chat transcripts.
- Reference specific policies that support your claim; users found success when citing company guidelines.
- Contact during off-peak hours; earlier in the day or late in the week often yields quicker responses.
- Use social media to raise your issue; sometimes public visibility can expedite the process.
- Ask for a supervisor if initial responses are unsatisfactory; users report this often leads to faster resolutions.
- Provide proof where applicable, like screenshots or transaction IDs, to bolster your request.
- Follow up regularly; a polite reminder can keep your refund request on their radar.
- Be persistent but patient; multiple follow-ups can sometimes lead to escalation of your case.
Why Do People Request Refunds from Racing TV
- Technical issues preventing access to content.
- Subscription cancellation requests before the end of the billing cycle.
- Misunderstanding of service features or content offerings.
- Billing errors or incorrect charges on accounts.
- Unsatisfactory customer service experiences.
- Inaccessible live streams during events.
- Failure to deliver promised features or benefits.
- Changes in event schedules affecting viewing plans.
- Account issues such as unauthorized charges.
- Disappointments with content quality or available races.
Racing TV Refund Script
Script
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Dear Racing TV Team,
I hope this message finds you well. I am writing to address a billing issue I encountered. I noticed an accidental charge on my account that I did not authorize. I believe this may have been a mistake, as I have not been able to utilize the service as expected.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your understanding and prompt attention to this matter.
Best regards,
Racing TV Refund Policy
Racing TV typically does not offer refunds for subscriptions or payments after the billing cycle has commenced. However, you may request a cancellation of your subscription at any time, and it will not renew after the current period ends.
The Easiest Way to Get a Racing TV Refund
If you’re frustrated trying to get a refund from Racing TV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.