How to Get a Rackticle Refund

If you purchased through Rackticle.com:

1. Visit the Rackticle website and log into your account.
2. Navigate to the Account Settings section, which can be found in the dropdown menu under your profile icon.
3. Click on the Billing link in the left-hand menu.
4. Locate the Recent Transactions area, find your recent payment, and click on it.
5. Look for the Request Refund option near the transaction details.
6. Fill out the refund request form. Make sure to include specific phrases such as:
   • "The subscription renewed without prior notice"
   • "The account was unused during the last billing cycle"
7. Submit the refund request and monitor the notifications in your account for updates.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap on your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find and tap on the Rackticle subscription.
5. Scroll down to the Cancel Subscription link (if applicable) and cancel.
6. Next, open the App Store app.
7. Tap on your profile icon in the top right corner, then tap on Purchased.
8. Select the Rackticle app from the list.
9. Look for the Report a Problem option and click it.
10. Choose Request a Refund and explain that:
    • "The subscription was not used"
    • "I didn’t authorize the recent renewal"
11. Submit the report and check your email for the response regarding your refund status.

If you purchased through Google Play:

1. Open the Google Play Store app on your device.
2. Tap on the Menu (three horizontal lines) in the top left corner.
3. Select Account.
4. Go to the Purchase History.
5. Find the Rackticle purchase and tap on it.
6. Tap on Refund (if available) or Report a Problem option.
7. If using Report a Problem, explain that:
   • "The renewal was unexpected"
   • "I didn’t use the service during the billing period"
8. Follow the prompts to submit your refund request.
9. Wait for confirmation regarding your request in your email or Play Store notifications.

If you purchased through Roku:

1. Go to Roku.com and log into your account.
2. Navigate to the My Account section.
3. Scroll to Manage your subscriptions.
4. Locate your Rackticle subscription and click on it.
5. Look for a Cancel Subscription link and follow its prompts to cancel.
6. After cancellation, you will need to contact Rackticle's support through their website or customer service number.
7. When contacting support, mention:
   • "I cancelled the subscription but would like a refund for the last charge"
   • "The service was not utilized during the last billing period"
8. Submit your request and await their reply for a refund status.