Overview
ResumeBuild is a user-friendly website that helps people create great resumes and cover letters. Whether you're just starting your career or looking for a new job, they offer simple tools and templates to make your application stand out. You can easily choose a design, fill in your information, and get tips along the way. Plus, they also help with interview preparation and job search advice, making it a one-stop-shop for anyone trying to land their dream job!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of the services offered by ResumeBuild, aimed at everyday consumers seeking assistance with job applications.
How to Get a ResumeBuild Refund: Step by Step
If you purchased through ResumeBuild.com:
- Visit the ResumeBuild website and log into your account.
- Navigate to the Help Center or Contact Us section, typically found at the bottom of the page.
- Select an option for Billing Issues or Subscription Management.
- Click on Request a Refund or similar wording.
- Fill out the refund request form:
- Include your account information (email, username).
- State your reason for the refund request: Emphasize that the subscription renewed without notice or highlight that the account was unused.
- Provide any transaction details related to the charge in question.
- Submit the refund request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on ResumeBuild.
- Look for an option to Report a Problem or Request a Refund.
- Describe your situation, mentioning that the subscription renewed unexpectedly.
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper-left corner.
- Select Account.
- Navigate to Order History.
- Find the ResumeBuild transaction and tap on it.
- Select Request a Refund.
- In your message, state that the subscription was not intended to renew or mention that you have not used the service.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity.
- Find the ResumeBuild transaction.
- Click on it to view transaction details.
- Look for the option to Report a Problem or Dispute.
- Choose Item Not Received or Subscription Cancellation.
- When submitting, note that charges were made without approval or that the service was unused.
If you purchased through a gift card:
- Visit the ResumeBuild website and log into your account.
- Navigate to the Help Center or Contact Us section.
- Look for the Request a Refund option.
- Include in your message that you received the service as a gift and wish to request a refund.
- Provide your account details and any relevant transaction information.
- Submit the form and watch for a follow-up email regarding your request.
Phone
The phone is not available.
Tips and Tricks for Getting a ResumeBuild Refund
- Contact Customer Service Promptly: Reach out to customer service within the first few days of the transaction.
- Be Polite but Firm: Use a respectful tone but clearly state that you want a refund.
- Document Everything: Keep a record of all communications, including emails and chat logs.
- Use Specific Language: Mention specific reasons for the refund, such as dissatisfaction with the service or technical issues.
- Escalate if Necessary: If initial attempts fail, ask to speak with a supervisor or higher-level support representative.
- Leverage Social Media: If other channels fail, tweeting at the company's Twitter account can sometimes yield faster results.
- Timing is Key: Attempt your request early in the day, or avoid weekends when fewer reps are available.
- Search for Refund Success Stories: Look for user experiences online for specific phrases that have worked for others.
- Patience is Crucial: Wait a few days after requesting the refund before following up.
- Check for Hidden Fees: If the refund is delayed, inquire specifically about any processing time or fees that may apply.
Why Do People Request Refunds from ResumeBuild
- Unsatisfactory resume quality - Users feel the generated resume does not meet their expectations.
- Technical issues - Users experience glitches or errors while using the service.
- Difficulty navigating the platform - Users find the interface confusing or unintuitive.
- Limited customization options - Users want more flexibility in designing their resumes.
- Resume not tailored to specific job - Users believe the resume lacks targeted content for their desired position.
- Better alternatives found - Users discover other services offering superior value or quality.
- Subscription cancellation issues - Users face challenges when trying to cancel their subscription.
- Unclear refund policy - Users are dissatisfied with the lack of clarity around the refund process.
- Automatic renewal complaints - Users are frustrated with unrequested renewals and charges.
ResumeBuild Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address an issue I encountered with my recent billing. I noticed an unexpected charge on my account related to my subscription, which I did not intend to authorize.
I would appreciate it if you could assist me with processing a refund for this charge. I have always valued the quality of your service, but this situation has left me quite dissatisfied.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ResumeBuild Refund Policy
ResumeBuild offers a refund policy that allows users to request a refund within 30 days of their purchase, provided they haven't downloaded the resume. Refunds may not be granted if the service is utilized fully or if the user violates the terms of service.
The Easiest Way to Get a ResumeBuild Refund
If you’re frustrated trying to get a refund from ResumeBuild—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.