Overview
RLJ Entertainment, Inc. is a media company that focuses on providing a variety of entertainment options through its subscription streaming service, Acorn TV. Acorn TV specializes in British and international television shows and films, offering viewers a chance to explore unique shows that are often hard to find elsewhere. The service includes a wide range of genres, from dramas and comedies to mysteries and documentaries, making it a great choice for anyone who loves storytelling from different parts of the world. With Acorn TV, you can enjoy binge-worthy series, catch up on classic favorites, and discover hidden gems at any time, all from the comfort of your home.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward overview of RLJ Entertainment, Inc. and its services, tailored for consumers seeking entertainment options.
How to Get a RLJ Entertainment, Inc. Refund: Step by Step
If you purchased through acorn.tv directly:
- Go to the acorn.tv website and log in to your account.
- Navigate to the Help or Contact Us section, usually found in the footer of the page.
- Select the Email support option or find a contact form.
- In your message, clearly state that you wish to request a refund for your recent membership charge.
- Mention that the subscription renewed without prior notice or that the account was unused to strengthen your claim.
- Include your account details and the date of the charge for quicker processing.
- Submit your request and monitor your email for a response from their support team.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate and select your Acorn TV subscription.
- Tap on Report a Problem to initiate a refund request.
- Explain that the subscription renewed without your intent or that you haven’t used the service.
- Follow the prompts to complete the request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find your Acorn TV subscription.
- Tap on Refund or Report a problem.
- State that your subscription renewed without notice or that you have not used the service.
- Complete the form to submit your refund request.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll to Streaming Channels and select Channel Store.
- Navigate to Subscriptions to find your Acorn TV subscription.
- Choose Manage Subscription.
- Select Request a refund and follow on-screen instructions.
- Emphasize that you did not authorize the renewal and have not been using the service.
Tips and Tricks for Getting a RLJ Entertainment, Inc. Refund
- Be polite and concise in your initial communication. A friendly tone can go a long way.
- State your case clearly, providing specific reasons why you want a refund.
- Use social media to reach out; companies often respond quicker on platforms like Twitter.
- Contact them during non-peak hours to increase chances of getting a quicker response.
- Escalate if necessary. If initial contact does not work, ask to speak with a supervisor.
- Document everything. Keep records of all communications, including dates and names of representatives.
- Use email instead of phone for more traceable communication, and refer back to previous emails.
- Be persistent. If you don’t get a response, follow up regularly.
- Invoke customer protection laws or mention consumer rights if the issue persists.
- Look for online support groups or forums for additional tips and shared experiences.
- Time your request right after a billing cycle to increase your leverage.
- Be flexible and consider accepting store credit if a cash refund is overly complicated.
- Highlight any service disruptions or issues you faced while using their service as part of your justification.
- Express loyalty by mentioning how long you've been a customer, which may evoke empathy.
- Use humor judiciously; a light-hearted comment can sometimes break the ice.
Why Do People Request Refunds from RLJ Entertainment, Inc.
- Service interruption or unavailability of content.
- Technical issues such as app errors or streaming problems.
- Content not as described or missing shows that were advertised.
- Difficulty canceling subscription or unclear cancellation policies.
- Unexpected charges or billing discrepancies.
- Lack of new content or updates to the library.
- Unsatisfactory customer service experiences.
- Regional restrictions on content access.
- Change in personal circumstances affecting subscriptions.
RLJ Entertainment, Inc. Refund Script
Script
Copy
Dear RLJ Entertainment Support,
I hope this message finds you well. I am writing to discuss a billing issue I recently encountered with my account. It appears there has been an accidental charge that I did not authorize, and I am quite dissatisfied with this oversight.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to resolving it swiftly.
Thank you for your assistance.
Best regards,
RLJ Entertainment, Inc. Refund Policy
Acorn TV's refund policy states that they do not provide refunds or credits for any partial billing periods or for unwatched content, unless required by law. However, users residing in Austria or the United Kingdom have the right to cancel their subscription within fourteen days of purchase and receive a full refund, subject to any permitted deductions.)
The Easiest Way to Get a RLJ Entertainment, Inc. Refund
If you’re frustrated trying to get a refund from RLJ Entertainment, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
