Overview
Robole Family is a friendly tech company that specializes in helping families stay connected and organized. They offer smart home solutions, like devices that make managing your home easier and more fun. Whether it’s keeping track of schedules, monitoring your home security, or simply making daily tasks smoother, Robole Family has something to help out. They focus on providing user-friendly technology that makes life simpler for families, ensuring everyone stays in the loop and has more time to enjoy together.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the general understanding of the services offered by Robole Family, aiming to convey the company's mission in a simple and relatable way.
How to Get a Robole Family Refund: Step by Step
If you purchased through RoboleFamily.com directly:
- Visit the Robole Family website and log into your account.
- Navigate to the Account Settings section.
- Click on Billing or Subscription Management.
- Select the Membership or Subscription for which you want a refund.
- Look for the Request Refund button or similar option.
- Fill out the refund request form with the following:
- State that the subscription renewed without your consent.
- Point out any periods of inactivity or lack of use.
- Emphasize the financial impact of the unexpected charge.
- Submit the request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Tap on the subscription related to Robole Family.
- Choose the option to Report a Problem.
- Select Request a Refund and specify:
- The account charged without your permission.
- Emphasize that you did not intend to continue the subscription.
- Highlight any moments of account inactivity.
- Complete the report and submit it.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Select Subscriptions to find your Robole Family membership.
- Tap on Cancel Subscription (if required for the refund request).
- Then, tap on Report a Problem and choose Request a Refund.
- In your messaging:
- Mention that the charge was unexpected.
- State that you did not use the service.
- Request consideration due to the lack of notification before renewal.
- Send the request and await a response.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Select Your Account at the top right corner.
- Click on Manage your subscriptions.
- Find the subscription for Robole Family.
- Look for an option to Cancel Subscription if required to initiate a refund.
- Head to the Contact Us section at the bottom.
- Reach out to customer service indicating:
- The charge was unauthorized.
- You feel the subscription was automatically renewed without notice.
- Emphasize your lack of usage.
- Submit your request and await their reply.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Robole Family Refund
- Document everything: Keep records of all communications, including dates and content.
- Be polite but firm: Use a respectful tone but clearly state your request for a refund.
- Use specific language: Mention the reason for your refund request, referencing any promises made by the company.
- Reference similar cases: Cite examples of successful refunds from others who have shared their experiences.
- Escalate to management: If initial attempts fail, ask to speak to a supervisor or manager.
- Leverage social media: Post your issue on platforms like Twitter or Facebook to get attention.
- Timing matters: Initiate your request shortly after the purchase or within specific promotional periods.
- Utilize consumer protection resources: Mentioning your knowledge of consumer rights can add weight to your request.
- Follow up persistently: Don’t hesitate to send reminders if you don’t receive a timely response.
- Consider public reviews: Mention your intention to share your experience online if your requests are ignored.
- Seek advice from online forums: Engage with others who have had similar experiences for updated tactics.
Why Do People Request Refunds from Robole Family
- Product not as described
- Defective item received
- Delayed shipping
- Wrong item sent
- Order cancellation
- Unsatisfactory quality
- Missing items
- Difficulty in using the product
- Changed mind after purchase
- Failed to meet customer expectations
Robole Family Refund Script
Script
Copy
Dear Robole Family Team,
I am writing to bring to your attention a billing issue I recently encountered. I noticed an accidental charge on my account that I did not authorize. I have always appreciated your services, but this unexpected charge has caused some concern.
I would like to kindly request a refund for this amount as soon as possible. I appreciate your prompt attention to this matter, and I'm looking forward to resolving this issue.
Thank you for your understanding.
Best regards,
Robole Family Refund Policy
Robole Family offers a 30-day refund policy for their products, allowing customers to request a refund within this period if they are not satisfied. Items must be returned for a full refund, provided they are in their original condition and packaging.
The Easiest Way to Get a Robole Family Refund
If you’re frustrated trying to get a refund from Robole Family—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.