Overview
Same New is a fresh and exciting platform that helps you discover and shop for sustainable and trendy products all in one place. They offer a wide range of eco-friendly items, from clothing and accessories to home goods, making it easy for you to find things that are not only stylish but also good for the planet. You can browse various brands that focus on sustainability, ensuring that what you buy aligns with your values and helps in reducing your environmental footprint. It's perfect for anyone looking to shop mindfully and stay fashionable!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the services provided by Same New, summarizing them in a simple and relatable manner for consumers.
How to Get a Same New Refund: Step by Step
If you purchased through the Same New website:
- Visit the Same New website and log into your account.
- Navigate to the ‘Account Settings’ section which is usually found in the top right corner.
- Select ‘Billing’ or ‘Membership’ from the dropdown menu.
- Locate the section for ‘Payment History’ or ‘Subscriptions’.
- Identify the specific transaction for which you want a refund.
- Click on ‘Request Refund’ next to the relevant transaction.
- Fill out the refund request form with your details.
- Mention that the service did not meet your expectations.
- State that you were not informed about the renewal.
- Indicate that the membership was unused if applicable.
- Submit the request and make sure to take note of any confirmation number.
If you purchased through Apple:
- Open the 'Settings' app on your device.
- Tap your name at the top to access your Apple ID.
- Select ‘Subscriptions’.
- Find the Same New subscription and tap on it.
- Tap ‘Cancel Subscription’.
- After cancellation, go to the Apple website for reporting issues: https://reportaproblem.apple.com.
- Log in with your Apple ID.
- Locate the Same New subscription payment and select it.
- Click ‘Report a problem’ and choose ‘I want to request a refund’.
- Explain that the renewal happened without notice.
- Emphasize that you did not use the subscription during the billing period.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select ‘Payments & subscriptions’.
- Tap ‘Subscriptions’.
- Find your Same New subscription and tap on it.
- Tap ‘Cancel Subscription’ to stop future payments.
- Go back to the ‘Payments & subscriptions’ menu and select ‘Budget & history’.
- Find the relevant transaction for the Same New subscription.
- Tap ‘Refund’ under the transaction details.
- State that you did not authorize the renewal.
- Note that the subscription was not utilized.
- Submit the refund request.
If you purchased through Roku:
- Log in to your Roku account on the official Roku website.
- Select ‘Manage Account’ from the menu.
- Go to ‘Subscriptions’ to see your active subscriptions.
- Locate the Same New subscription and click on it.
- Click on ‘Cancel Subscription’.
- To request a refund, you need to contact Roku support directly via their help center.
- Provide your account information and transaction details.
- Mention that you are seeking a refund due to lack of notice on the renewal.
- Emphasize any previous correspondence or attempts to use the service.
- Complete the support request and await their response.
Tips and Tricks for Getting a Same New Refund
- Be Polite and Professional: Start with a courteous tone, even if you're frustrated.
- Document Everything: Keep records of your purchase, communications, and any relevant screenshots.
- Use Specific Language: Reference their return policy and mention specific terms that support your case.
- Escalate Quickly: If the first representative isn't helpful, ask to speak to a supervisor.
- Timing is Key: Contact them right after a major sale or during high traffic periods when they may be more flexible.
- Utilize Social Media: Post on platforms like Twitter or Facebook if you're getting nowhere; public visibility can expedite the process.
- Mention Consumer Protection Laws: Highlighting your rights may prompt quicker action.
- Be Persistent: Follow up daily or every couple of days; persistence can pay off.
- Offer to Return Items: State you're willing to return the item immediately, showing your seriousness.
- Explore Alternate Refund Methods: Ask if they can process a refund to a different payment method if the initial one fails.
Why Do People Request Refunds from Same New
- Product not as described: The item received does not match the description provided online.
- Defective or damaged item: The product arrived with defects or damage that render it unusable.
- Wrong item received: The customer was sent a different product than what was ordered.
- Change of mind: The customer has decided they no longer want the product.
- Delayed shipping: The item did not arrive within the expected timeframe.
- Quality issues: The product does not meet the quality standards expected by the customer.
- Service dissatisfaction: The customer is unhappy with the service received during the purchasing process.
- Size or fit issues: The item does not fit as expected based on size charts.
- Better price found: The customer found the same product at a lower price elsewhere.
- Subscription cancellation: The customer wishes to cancel an ongoing subscription service.
Same New Refund Script
Script
Copy
Dear Same New Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I did not authorize. I believe this may have been an error.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Same New Refund Policy
Same New offers a refund policy that allows customers to request a refund within 30 days of purchase for items that are unused and in original packaging. To initiate a refund, customers must contact customer service with their order details.
The Easiest Way to Get a Same New Refund
If you’re frustrated trying to get a refund from Same New—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
