Overview
SelectQuote is a company that helps you find the best insurance options for your needs, like life or auto insurance. They work with different insurance companies to compare prices and coverage so you can pick what works best for you. Their goal is to make it easy for you to understand your choices and save money while getting the right protection. You can get quotes online or talk with friendly agents who will help guide you through the process.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an overview of SelectQuote's services, focusing on their main offerings in a consumer-friendly way.
How to Get a SelectQuote Refund: Step by Step
If you purchased through SelectQuote directly:
- Visit selectquote.com.
- Scroll to the bottom of the homepage and click on the Contact Us link.
- Choose the Email option and provide your account details and request for a refund.
- In your message, mention that the subscription renewed without notice or that the account was unused during the billing period.
- Attach any relevant documentation, such as your billing statement or confirmation emails.
- Submit the email and wait for a response. Follow up if you do not hear back within 3-5 business days.
If you purchased through a credit card:
- Log in to your credit card account through your bank's website or app.
- Navigate to the Transaction History section.
- Locate the SelectQuote charge and click on it for more details.
- Select the option to Dispute the Charge.
- In the dispute portal, specify the reason as unauthorized subscription renewal or mention that the service was not utilized.
- Include supporting documents like any emails confirming the subscription or lack of usage.
- Submit the dispute and monitor your email for updates regarding the status.
If you purchased through a third-party payment app (e.g., PayPal):
- Log into your PayPal account.
- Go to the Activity tab.
- Find the SelectQuote transaction.
- Click on it and select Report a Problem.
- Choose the reason for the dispute, highlighting that the subscription was renewed without consent or not used during the billing cycle.
- Follow the prompts to submit your request for a refund.
- Check your email for communications from PayPal regarding your dispute.
Tips and Tricks for Getting a SelectQuote Refund
- Document everything: Keep records of all correspondence, including dates and names of representatives.
- Be polite but firm: Use a friendly tone while clearly stating your issue and desired outcome.
- Escalate quickly: If you don’t get a response within 48 hours, mention that you wish to speak with a manager.
- Use social media: Consider tweeting about your issue or posting on their Facebook page if you don't get a satisfactory response.
- Call during off-peak hours: Try calling early in the morning or late in the afternoon to avoid wait times.
- Reference policies: If applicable, reference any specific company policies or guarantees that support your case.
- Be concise: Clearly state the reason for the refund and avoid unrelated details that could complicate your case.
- Request a written confirmation: After agreeing on a solution, ask for confirmation via email to keep a record.
- Follow up persistently: If you don’t receive the refund within the promised timeframe, follow up regularly until it arrives.
- Share your experiences: If successful, share your story on forums to help others; if unsuccessful, seek advice from the community for more tactics.
Why Do People Request Refunds from SelectQuote
- Policy cancellation due to finding a better rate elsewhere.
- Change in personal circumstances such as job loss or relocation.
- Disappointment with customer service leading to dissatisfaction.
- Miscommunication about policy terms or coverage.
- Delayed processing of policy information or claims.
- Ineligibility for coverage discovered post-purchase.
- Coverage not meeting needs or expectations.
- Technical issues with online policy management or purchasing process.
- Unclear billing practices leading to unexpected charges.
- Policy's provider going out of business or changing terms significantly.
SelectQuote Refund Script
Script
Copy
Hello SelectQuote Team,
I hope this message finds you well. I am writing to address a billing issue that recently came to my attention. It appears that my account has been charged inaccurately, which I believe is an error. I was not expecting this charge and would like to clarify the situation.
I kindly ask if you could review my account and process a refund for this accidental charge at your earliest convenience. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance!
Best regards,
SelectQuote Refund Policy
SelectQuote does not have a specific refund policy as their services involve facilitating insurance quotes rather than direct product sales. If a customer cancels a policy, any applicable refunds will depend on the terms of the insurance provider's own policies. It's recommended that customers review the specific terms of their insurance contracts for refund eligibility.
The Easiest Way to Get a SelectQuote Refund
If you’re frustrated trying to get a refund from SelectQuote—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
