Overview
ShortTV is a cool platform where you can watch a huge variety of short films from all around the world. It's perfect if you're looking for a quick entertainment fix without having to commit to a long movie. They have everything from comedy and drama to animation and documentaries, so there’s something for everyone. Plus, you can discover new filmmakers and fresh, creative stories that you might not find anywhere else. So if you love unique films and short stories, ShortTV is the place to go!
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The description is based on the main services offered by ShortTV, which focuses on providing a diverse collection of short films and catering to an audience looking for quick entertainment.
How to Get a ShortTV Refund: Step by Step
If you purchased through a credit/debit card directly from shorttv.live:
- Visit the shorttv.live website and log into your account.
- Navigate to the ‘Account Settings’ or ‘Billing’ section.
- Locate the ‘Billing History’ or ‘Transaction History’ option.
- Identify the recent charge you wish to dispute and click on it.
- Look for a ‘Request Refund’ option or similar link.
- If there is no button, note down the transaction details, including the date and amount of the charge.
- Contact customer support via the provided support email or live chat. Use the subject line ‘Refund Request for Charge on [Date]’.
- In your message, emphasize that the charge was unexpected and that you were unaware the subscription would auto-renew.
- Attach any relevant screenshots of your account showing inactivity or lack of prior notice about the renewal.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions from the dropdown menu.
- Locate and tap on ShortTV Subscription.
- Choose the option to Cancel Subscription if applicable. This will stop future charges.
- After cancellation, open Apple’s Report a Problem website in your browser.
- Sign in with your Apple ID and locate the recent charge by scrolling through your purchases.
- Select the charge and choose the option to Report a Problem.
- In the dropdown menu, select I didn’t authorize this purchase and provide a detailed explanation that the subscription renewed without notice.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Profile Icon in the upper right corner.
- Select Payments & Subscriptions, then tap on Subscriptions.
- Find and tap on ShortTV Subscription.
- Select Cancel Subscription if required to stop future charges.
- After cancellation, visit the Google Play Refund Request page in your browser.
- Sign in to your Google account and find the charge in your order history.
- Click on the charge and select Request a refund.
- Provide a clear explanation highlighting that the charge was unexpected and that it should not have renewed automatically.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Select Manage Account from the menu.
- Under Subscriptions, locate the ShortTV subscription.
- Click on it to access details and select Cancel Subscription to halt future charges.
- After cancellation, contact Roku customer support through their help page.
- Provide your account details and explain that the subscription auto-renewed unexpectedly.
- Request a refund for the latest charge, providing specifics about the transaction date and amount.
Phone
The phone is not available.
Tips and Tricks for Getting a ShortTV Refund
- Document Everything: Keep records of all transactions, emails, and communications.
- Be Polite but Firm: Use a respectful tone while clearly stating your request for a refund.
- Use Specific Language: Mention phrases like "money-back guarantee" or "customer satisfaction policy" if applicable.
- Escalate Quickly: If you don’t get a response within a few days, escalate to a supervisor or management by asking for their contact information.
- Contact During Peak Hours: Try reaching out during busy hours when more representatives are available to help.
- Utilize Social Media: Publicly address your issue on platforms like Twitter or Facebook to get a quicker response.
- Engage in Live Chat: If available, use live chat for immediate interaction and quicker resolutions.
- Timing is Key: Request a refund shortly after the purchase; delays can lessen your chances.
- Be Clear and Concise: State your reason for the refund clearly, avoiding unnecessary details.
- Follow Up: If you don’t hear back, send a follow-up email or message to keep your request on their radar.
- Tap into Community Knowledge: Check forums for specific phrases or tactics that have worked for others in similar situations.
Why Do People Request Refunds from ShortTV
- Content not available - Users may find that the content they purchased is no longer accessible.
- Technical issues - Frequent buffering, crashes, or login problems can lead to dissatisfaction.
- Content quality - Users might feel that the quality of the films did not meet their expectations.
- Subscription issues - Misunderstandings about subscription terms and automatic renewals.
- Billing errors - Incorrect charges or unauthorized transactions prompting refund requests.
- Content mismatch - Users may realize the purchased content didn't match their interests or expectations.
- Cancellation of service - Users may want a refund after deciding to no longer use the service.
- Change of mind - Some users simply regret their purchase and prefer a refund.
- Customer service dissatisfaction - Unresolved issues or poor support may lead to refund requests.
- Promotional discrepancies - Users might feel misled by promotional offers or advertisements.
ShortTV Refund Script
Script
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Dear ShortTV Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize or intend to incur.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your understanding and support. I look forward to hearing from you soon.
Best regards,
[Your Name]
ShortTV Refund Policy
ShortTV does not offer refunds for subscription fees, unless in the case of a billing error. Users are encouraged to contact customer support for assistance with any billing issues.
The Easiest Way to Get a ShortTV Refund
If you’re frustrated trying to get a refund from ShortTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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