Overview
Siber Systems Inc. is the company behind RoboForm, a user-friendly password manager that helps keep your online accounts safe and organized. With RoboForm, you can easily save your passwords and log in to websites with just one click. It also helps you create strong, unique passwords for each of your accounts, so you don't have to remember them all. Plus, RoboForm works on various devices, making it easy to access your passwords whether you're on your computer or your phone. Overall, Siber Systems focuses on keeping your online life simple and secure, so you can worry less about passwords and enjoy your time online more.
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The description is based on easily relatable concepts of online security and password management, aiming to present the information in a straightforward and friendly manner.
How to Get a Siber Systems Inc. Refund: Step by Step
If you purchased through RoboForm.com directly:
- Visit roboform.com.
- Scroll down to the bottom of the page and click on "Contact Us".
- On the Contact page, select the "Billing Support" option.
- Fill out the provided contact form with the following information:
- Your email address associated with the account
- Your order number (if available)
- In the message section, explain your request by stating: "I would like to request a refund for my subscription due to an unexpected renewal".
- Submit the form and check your email for any confirmation or further instructions.
If you purchased through the Apple App Store:
- Open the App Store on your device.
- Tap your Apple ID at the top right corner or go to Settings, tap your name, then select Subscriptions.
- Find and select your RoboForm subscription.
- Scroll down and tap on Report a Problem.
- Select "Request a Refund" as the issue and briefly mention: "The subscription renewed without prior notice".
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Select Account from the menu.
- Tap on Purchase History.
- Find your RoboForm subscription and tap on it.
- Tap on Report a Problem.
- Choose Request a Refund and state: "I did not intend to renew my subscription".
- Follow the instructions to complete your refund request.
Tips and Tricks for Getting a Siber Systems Inc. Refund
- Be clear and concise in your refund request. Explain your issue briefly to avoid confusion.
- Use polite language but remain firm in your expectations.
- Mention any specific laws or consumer protections that apply to your situation to strengthen your request.
- Document everything—save all emails and communications regarding your purchase and refund request.
- Initiate contact via email first, as it's easier to track and reference later.
- If initial requests are ignored, escalate to higher management or the customer service team through social media platforms.
- Timing matters; consider reaching out on weekdays during business hours for a quicker response.
- Provide proof of purchase and any relevant screenshots to support your claim.
- If all else fails, consider using a third-party dispute resolution service as leverage.
- Share your experience on social media to gain attention—companies often respond faster to public complaints.
Why Do People Request Refunds from Siber Systems Inc.
- Unwanted charges for automatic renewals
- Software malfunction or bugs
- Incompatibility with operating systems
- Poor customer service response
- Inability to cancel subscription easily
- Failed installations or updates
- Changed needs or requirements
- Outdated features compared to competitors
- Performance issues affecting usability
- Misleading marketing claims
Siber Systems Inc. Refund Script
Script
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Dear Siber Systems Inc. Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent transaction. It appears that I have been charged for a subscription that I did not intend to renew, and I am dissatisfied with this unexpected charge.
I kindly request a refund for this transaction at your earliest convenience. I appreciate your assistance in resolving this matter and look forward to your prompt response.
Thank you for your attention to this issue.
Best regards,
Siber Systems Inc. Refund Policy
Siber Systems Inc. offers a full refund for RoboForm licenses if the request is made within 30 days of purchase, provided the customer supplies the original email receipt. Refunds are not available for discounted orders or RoboForm For Business licenses. To request a refund, customers should contact support at https://support.roboform.com.)
The Easiest Way to Get a Siber Systems Inc. Refund
If you’re frustrated trying to get a refund from Siber Systems Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.