Overview
Simply Business is an online insurance broker that helps small businesses protect themselves with the right insurance plans. They make it easy to compare different types of coverage, like liability insurance and property insurance, all from the comfort of your home. You just answer a few questions about your business, and they provide personalized quotes so you can find the best deal that fits your needs. Whether you’re a freelancer, a contractor, or a shop owner, Simply Business simplifies the process of getting insured so you can focus on running your business without worry.
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The description is based on a straightforward overview of Simply Business's services and target audience, using simple language that avoids technical terms.
How to Get a Simply Business Refund: Step by Step
If you purchased through SimplyBusiness.com:
- Visit the SimplyBusiness.com website.
- Click on the Login button at the top right corner.
- Enter your credentials to access your account.
- Navigate to the Account Settings section.
- Select Billing and Subscription from the menu.
- Locate the Recent Charges or Billing History section.
- Identify the transaction for which you want a refund.
- Click on the Request Refund button next to the charge.
- In the refund request form, include specifics about your request, such as:
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused or underutilized.
- State any specific issues you encountered with the service.
- Submit the form and note any confirmation details sent to your email.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Activity tab to view your transactions.
- Locate the SimplyBusiness charge in your transaction history.
- Select the transaction to open details.
- Click on Report a Problem or Dispute.
- Choose Refund Request from the options provided.
- Fill in the details explaining why you are requesting the refund:
- Specify the charge was unexpected or unauthorized.
- Indicate issues with service quality or non-usage.
- Submit the dispute and wait for PayPal’s response.
If you purchased through a credit card:
- Contact your credit card issuer’s customer service.
- Provide your account number and mention you're calling about a charge from SimplyBusiness.
- Explain the reason for the refund request:
- Mention the charge was unauthorized or unexpected.
- Point out that the service was not used.
- Request a chargeback if applicable, providing transaction details.
- Follow up with any form or documentation they may require.
If you purchased through a mobile app (e.g., iOS, Android):
- Open the App Store (iOS) or Google Play Store (Android) on your device.
- For iOS:
- Tap your profile picture in the top right corner.
- Select Purchased.
- Find the SimplyBusiness app and tap on it.
- Select Report a Problem and choose your reason.
- For Android:
- Tap the menu (three lines) in the top left corner.
- Select Account, then Purchase History.
- Locate the SimplyBusiness transaction.
- Tap on it to open and select Refund.
- Clearly state your reason, highlighting service dissatisfaction or unwanted renewal.
- Submit your request and retain any confirmation via email.
Tips and Tricks for Getting a Simply Business Refund
- Be polite but persistent: Start your communication with a friendly tone and express gratitude for their service, but firmly state your intention to get a refund.
- Act quickly: Request your refund as soon as you realize you need it, as timing can be crucial.
- Document everything: Keep a record of all correspondences, including dates, times, and names of representatives you speak with.
- Use social media: If you encounter difficulties, consider publicly reaching out on social platforms to gain quicker attention.
- Escalate when necessary: If initial attempts fail, ask to speak with a supervisor or someone in a higher authority.
- Leverage negative reviews: As a last resort, mention your plans to leave a negative review if your request isn’t fulfilled.
- Be clear about your reasons: Clearly state why you believe you deserve a refund, citing specific issues with service or product.
- Ask for a direct contact: Request a specific representative to follow up with, creating consistency in your communication.
- Know your rights: Familiarize yourself with consumer protection laws that may apply to your situation.
- Offer solutions: Suggest alternatives like store credit or partial refunds if necessary, showing flexibility.
Why Do People Request Refunds from Simply Business
- Policy cancellation after realizing they no longer need insurance.
- Coverage dissatisfaction due to unmet expectations.
- Duplicate coverage found with another provider.
- Errors in policy details leading to disputes.
- Delayed service when filing claims.
- Miscommunication regarding policy terms.
- Financial hardship prompting the need to cut costs.
- Technical issues affecting account access.
- Change in business operations resulting in altered insurance needs.
- Unclear fees or unexpected charges on the account.
Simply Business Refund Script
Script
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Dear Simply Business Team,
I hope this message finds you well. I am writing to bring to your attention an issue with a recent charge on my account that I believe was made in error. I did not intend to incur this expense and would like to request a refund for the amount charged.
I appreciate your prompt attention to this matter and look forward to resolving it swiftly. Thank you for your understanding.
Best regards,
Simply Business Refund Policy
Simply Business allows policyholders to cancel their insurance policies within 14 days of purchase for a full refund, excluding certain charges such as the insurer's fees, a cancellation fee of $50, and the cost of any additional covers. To cancel, contact Simply Business at 869-5183 or via email at. Refunds are typically processed within 30 days of receiving the cancellation request.)
The Easiest Way to Get a Simply Business Refund
If you’re frustrated trying to get a refund from Simply Business—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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