Overview
Sleepy Mattress is a friendly online store that makes it easy to find the perfect mattress for a good night's sleep. They offer a variety of comfortable mattresses in different sizes and styles, catering to everyone's needs. Besides mattresses, they also provide bedding essentials like pillows and sheets to help create a cozy sleep environment. Their website is user-friendly, making it simple for customers to browse and order from the comfort of their homes. Plus, they often have great deals and easy returns, so you can shop with confidence!
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The description is based on a general understanding of what Sleepy Mattress offers, focusing on key services in a straightforward manner.
How to Get a Sleepy Mattress Refund: Step by Step
If you purchased through sleepymatress.com:
- Visit sleepymatress.com.
- Scroll to the bottom of the page and click on ‘Contact Us’.
- Fill out the form provided with your details, ensuring to include:
- Your email associated with the account.
- The reason for the refund request (mention “recent charge without notice” or “unused membership”).
- The date of the charge.
- Your order number, if applicable.
- In your message, state that you would like a refund for your membership due to the charge being unauthorized or the account being unused.
- Submit the form and check your email for a confirmation that your request has been received.
- Wait for a representative to contact you; they may follow up for further details.
- Respond promptly to any queries from customer service to expedite the process.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID (located at the top).
- Select Subscriptions.
- Find and tap on your Sleepy Mattress subscription.
- Select Cancel Subscription to stop future charges.
- Immediately after cancellation, navigate to Report a Problem: visit reportaproblem.apple.com.
- Log in with your Apple ID and select the subscription you want a refund for.
- Choose Request a Refund and write a brief explanation emphasizing subscription renewal without notice.
- Submit the request for review.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper-left corner.
- Select Subscriptions.
- Find your Sleepy Mattress subscription and tap on it.
- Tap on Cancel Subscription.
- After cancellation, go to the Google Play Help Center at play.google.com/about.
- Look for the Request a refund option and select it.
- Fill out the form provided, mentioning the recurring charge issue and requesting a refund.
- Submit the request and monitor your email for any responses from Google.
If you purchased through Roku:
- Sign in to your Roku account at my.roku.com.
- Navigate to the Manage account section.
- Look for Subscriptions and locate your Sleepy Mattress subscription.
- Cancel the subscription to prevent further charges.
- For refunds, find the Support link at the bottom of the page.
- Click Contact Support and fill out the inquiry form, stating that you want a refund for the subscription that has already been charged.
- Highlight in your message that the subscription was unused or that the charge was unexpected.
- Submit your inquiry and check for a follow-up email.
Phone
The phone is not available.
Tips and Tricks for Getting a Sleepy Mattress Refund
- Document Everything: Keep a detailed record of your purchase, including receipts, emails, and any correspondence.
- Be Polite but Firm: Start your communication politely; it sets a positive tone but remain assertive about your expectations.
- Use Social Media: Post your issues on platforms like Twitter or Facebook; public visibility can prompt faster responses.
- Escalate When Necessary: If initial contacts don’t yield results, ask to speak to a supervisor or manager directly.
- Know Your Rights: Familiarize yourself with consumer protection laws; mentioning them can pressure companies into action.
- Timely Follow-Up: If you don’t hear back, follow up within a few days; persistence shows you’re serious.
- Provide Evidence: If applicable, send photos or videos demonstrating the issue with the mattress.
- Timing Is Key: Try contacting them early in the week or early in the day for potentially quicker assistance.
- Leverage Negative Reviews: Politely mention that you're considering sharing your experience online if they are uncooperative.
- Utilize Consumer Advocacy Groups: If all else fails, reaching out to consumer advocates can sometimes help push your case forward.
Why Do People Request Refunds from Sleepy Mattress
- Defective product upon arrival
- Uncomfortable experience after trial period
- Incorrect size received
- Delayed shipping beyond expected date
- Missing parts or accessories
- Not as described on the website
- Allergic reactions to materials
- Poor customer service during the purchasing process
- Better price found elsewhere
- Change of mind after purchase
Sleepy Mattress Refund Script
Script
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Dear Sleepy Mattress Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent purchase. I was unexpectedly charged an additional amount that I believe was an error. I have checked my order details and can confirm that this charge does not align with what I agreed to at the time of checkout.
I would greatly appreciate your assistance in processing a refund for the extra charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Sleepy Mattress Refund Policy
Sleepy Mattress offers a 100-night risk-free trial, allowing customers to test their mattress in the comfort of their home. If you're not satisfied within this period, you can return the mattress for a full refund. Returns are free of charge, and the company handles the pick-up.
The Easiest Way to Get a Sleepy Mattress Refund
If you’re frustrated trying to get a refund from Sleepy Mattress—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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