Overview
Southern Management Corporation is a real estate company that focuses on providing great places to live and work. They manage a variety of apartment communities, offering comfortable living spaces with different styles to fit what you need. They also have office buildings and retail spaces that provide businesses with ideal locations. Their goal is to create clean, welcoming environments for residents and businesses alike. With a commitment to excellent customer service, they make sure that everyone feels at home in their properties.
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The description is based on an overview of Southern Management Corporation's services and operations, aimed at conveying the company’s mission and offerings in simple terms for consumers.
How to Get a Southern Management Corporation Refund: Step by Step
If you purchased through the Southern Management Corporation website:
- Visit the southernmanagement.com website.
- Scroll to the bottom of the homepage and click on the Contact Us link.
- Select the Customer Service option.
- Fill out the contact form with your details:
- Subject: Request for Refund
- Message: Clearly state that you wish to request a refund, mentioning the specific item or subscription you want refunded.
- Emphasize any reasons such as: "The subscription renewed without notice" or "The account has been unused since the last payment."
- Submit the form and wait for a response from customer service.
- Check your email regularly for their reply, as they might request additional information.
If you purchased through a third-party app store (e.g., Google Play, Apple):
- If on Google Play, open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Subscriptions and find your subscription.
- Tap Manage and then Cancel Subscription.
- To request a refund, visit the Google Play refund page.
- Select Request a refund and follow the prompts, emphasizing that the renewal was not expected, and your account remains unused.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your subscription to Southern Management Corporation.
- Tap on it and then choose Cancel Subscription.
- To seek a refund, visit the Apple Report a Problem page.
- Log in with your Apple ID and select the purchase you want a refund for, then click Report a Problem.
- In the issue drop-down, select Item Didn't Work as Expected, mentioning the unexpected renewal and emphasizing unused status.
If you purchased through a gift card:
- Locate the gift card number and any associated purchase receipt.
- Visit the southernmanagement.com website.
- Scroll to the footer and click on Contact Us.
- Choose the Customer Service option and fill out the form.
- In the subject line, write Gift Card Refund Request.
- In the message box, indicate your wish for a refund, providing the gift card number and proof of purchase, and highlight your reasons.
- Submit the form and await their response.
Tips and Tricks for Getting a Southern Management Corporation Refund
- Document Everything: Keep records of all communications, including emails, texts, and phone calls.
- Use Specific Language: Phrase requests as a formal demand for a refund, citing your reason clearly.
- Contact Early: Reach out within the first week of your issue to increase your chances of a swift response.
- Utilize Social Media: Tag their official accounts on platforms like Twitter or Facebook to prompt faster replies.
- Escalate if Necessary: If initial contacts fail, ask to speak with a supervisor or manager directly.
- Be Calm but Firm: Maintain a polite tone but be assertive about your rights as a customer.
- Engage with Local BBB: Mentioning any complaints filed with the Better Business Bureau can motivate quicker action.
- Offer a Deadline: Set a reasonable deadline for your refund while communicating to create urgency.
- Be Prepared to Negotiate: Show willingness to settle if they offer partial refunds, but don't accept lowball offers.
- Follow Up Regularly: Frequent check-ins can keep your case on their radar and discourage delays.
Why Do People Request Refunds from Southern Management Corporation
- Overcharging for services not rendered
- Maintenance issues that were not addressed
- Property conditions not matching the listing
- Late fees that were incorrectly applied
- Deposit disputes regarding the return of security deposits
- Billing errors on monthly statements
- Service interruptions without prior notice
- Failure to follow through on promises made during leasing
- Unfulfilled amenities that were advertised
- Contractual violations by the management
- Inadequate communication about changes in policies
Southern Management Corporation Refund Script
Script
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Dear Southern Management Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that does not reflect my agreed-upon terms.
I kindly request a refund for this charge as it has caused some inconvenience. I believe this can be resolved quickly and amicably.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Southern Management Corporation Refund Policy
Southern Management Corporation's refund policy generally stipulates that deposits are non-refundable unless specified otherwise in the lease agreement. Requests for refunds must be made in accordance with the terms outlined in their policies, which can vary based on the specific property or situation.
The Easiest Way to Get a Southern Management Corporation Refund
If you’re frustrated trying to get a refund from Southern Management Corporation—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.