Overview
Splitwise is a handy app that makes it super easy to share expenses with friends and family. If you've ever gone out to dinner with a group or traveled with friends and needed to split the bill, you know how tricky it can get. Splitwise helps you keep track of who owes what, so you don’t have to do any complicated math. You just enter your expenses, and the app calculates everyone’s share. It even sends reminders for payments, so you won’t forget! Plus, you can use it for small things like coffee runs or bigger expenses like rent. Overall, it’s a stress-free way to manage shared costs with your social circle!
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The description is based on a straightforward summary of Splitwise's services targeted at everyday users, avoiding complex language and focusing on simple, relatable scenarios.
How to Get a Splitwise, Inc. Refund: Step by Step
If you purchased through Splitwise.com:
- Visit the Splitwise website and log into your account.
- Click on your profile icon in the upper-right corner.
- Select Settings from the dropdown menu.
- Navigate to the Subscriptions tab on the left sidebar.
- Find the subscription you want a refund for and click on Manage**.
- Look for an option to Request a Refund or contact support directly.
- If directed to the support page, click on Contact Us.
- Choose the option for refunds and fill out the required information:
- Mention that the subscription renewed without notice or that the account was unused.
- Provide relevant transaction details, such as the date and amount charged.
- Be polite yet assertive in your message.
- Submit your refund request and keep an eye out for a confirmation email.
- Follow up with customer support if you do not receive a response within a reasonable time frame.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find the Splitwise subscription and tap on it.
- Scroll down and tap on Report a Problem.
- Select Request a Refund and choose a reason for the request:
- State that you were unaware of the renewal or that the service was not used.
- Include any details about the charge, like the amount and date.
- Submit the request and monitor your email for a response.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find the Splitwise charge.
- Tap on Refund or select Report a problem.
- Choose I want to request a refund or a similar option.
- When prompted, mention that you were not aware of the renewal or that the service was not used.
- Submit your request and check your email for confirmation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity and find the transaction for the Splitwise purchase.
- Click on the transaction for more details.
- Select Report a Problem or Dispute.
- State your reason for the refund request:
- Explain that you are requesting a refund because the service was not used
- Mention that the subscription renewed without notification.
- Follow the prompts to complete the request.
- Check your email for updates regarding your dispute.
Tips and Tricks for Getting a Splitwise, Inc. Refund
- Be Polite and Patient: Start the conversation politely and express understanding of their situation.
- Provide Clear Documentation: Gather all relevant receipts and any communication about the purchase.
- Use Specific Language: Reference specific policies or terms you believe support your refund request.
- Escalate if Necessary: If you don’t get a response, ask to speak to a supervisor or higher-level support.
- Follow Up: Send a follow-up email if you don’t receive a response within a few days.
- Utilize Social Media: Tweet at their support handle or post on their Facebook page to get quicker traction.
- Timing is Key: Request your refund shortly after the transaction to increase your chances.
- Stay Calm: If they push back, remain calm and restate your case without getting confrontational.
- Highlight Customer Loyalty: If you’ve been a long-time user, mention that to appeal to their desire to keep you as a customer.
- Offer to Walk Through the Process: Suggest setting up a quick call if they need clarification on any details.
- Use Testimonials: Mention if you’ve read about others successfully getting refunds for similar issues.
- Be Well-Informed: Know your rights regarding digital transactions to refer to them if needed.
Why Do People Request Refunds from Splitwise, Inc.
- Accidental duplicate payments made through the app.
- Incorrect charges due to data entry errors.
- Subscription cancellation without proper refund processing.
- Changes in plans resulting in unexpected charges.
- Failure to access paid features after subscription payment.
- Technical issues leading to unauthorized transactions.
- Inactivity after payment and unused balance remaining in the account.
- Poor customer service experience leading to dissatisfaction.
Splitwise, Inc. Refund Script
Script
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Dear Splitwise Support,
I hope this message finds you well. I am writing to address a billing issue regarding an accidental charge on my account that I did not intend to authorize. This charge has caused some unexpected inconvenience, and I would greatly appreciate your assistance in resolving it.
Could you please help me with a refund for this transaction? I value the services provided by Splitwise and hope to continue using your platform without any issues.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Splitwise, Inc. Refund Policy
Splitwise's Terms of Service state that if you have issues with your Splitwise Pro subscription or would like to request a refund, you should email support@splitwise.com. The company reserves the right to offer or refuse refunds at its sole discretion.)
The Easiest Way to Get a Splitwise, Inc. Refund
If you’re frustrated trying to get a refund from Splitwise, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.