Overview
Stillfront Group AB is a gaming company that creates and publishes fun games for people to enjoy on their phones and computers. They focus on making engaging games that cover different genres, like strategy, simulation, and casual games. They work with various talented game developers from around the world to bring new and exciting experiences to players. Whether you like battling in epic adventures or building your virtual world, Stillfront has something for everyone!
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The description is based on a straightforward explanation of the company's services and is summarized in simple language to be understood by consumers.
How to Get a Stillfront Group AB Refund: Step by Step
If you purchased through Stillfront.com directly:
- Visit the Stillfront Group website and log in to your account.
- Navigate to the Account Settings section.
- Look for the Billing or Payments tab.
- Review your transaction history to locate the charge in question.
- Click on the specific transaction and select Request Refund.
- Fill out any necessary form fields, including the reason for the refund.
- Be specific: state that the subscription renewed without prior notice or mention that the account was unused.
- Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the Stillfront subscription you wish to cancel.
- Tap on the subscription and select Cancel Subscription.
- Go to Apple's Report a Problem website.
- Sign in with your Apple ID.
- Find the charge related to Stillfront and click Report a Problem.
- Select Request a Refund and choose the reason for your request.
- Simplify your phrasing: "The subscription renewed unexpectedly" or "I did not use the service".
- Submit the request and wait for a follow-up email from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu (three lines in the top left corner).
- Select Account.
- Under the Order History, find the Stillfront transaction.
- Tap on the transaction and select Refund.
- Choose a reason for the refund.
- Mention that the subscription renewed without notification or note that you have not used the service at all.
- Follow the prompts to submit your refund request.
- Check your email for a confirmation of the request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity in the top menu.
- Locate the Stillfront transaction you wish to dispute.
- Click on the transaction and select Report a problem.
- Select Request a refund and proceed to fill out the details.
- State clearly that you were not notified before the renewal or that you do not use the service.
- Submit your refund request and monitor your email for updates from PayPal.
If you purchased via a third-party such as Roku:
- Go to the Roku website or use your Roku device.
- Navigate to Account and log in.
- Click on Manage Subscriptions.
- Find Stillfront in your list of subscriptions.
- Cancel the subscription first if required by Roku.
- Contact Roku support directly through their support page for refund issues.
- Prepare your message by clearly indicating that the renewal was not anticipated or that usage was minimal.
- Follow the instructions provided by Roku support for your refund request.
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Tips and Tricks for Getting a Stillfront Group AB Refund
- Be concise: Clearly state the reason for your refund request in a single paragraph.
- Use polite language: Approach customer service with courtesy and professionalism to foster a positive response.
- Timing is essential: Request the refund as soon as possible after the purchase to strengthen your case.
- Provide evidence: Include screenshots or transaction records to support your claim.
- Escalate when necessary: If the first response isn’t favorable, ask to speak to a supervisor or a higher department.
- Use social media: Mention your issue on platforms like Twitter or Facebook to attract more attention from the company.
- Follow up: If you don’t hear back in a few days, send a polite follow-up email to keep your request on their radar.
- Join forums: Share your experience and gather additional tips from other users who have successfully obtained refunds.
- Be persistent: A polite, repeated approach can sometimes lead to success where a single request fails.
- Know your rights: Familiarize yourself with consumer rights in your location to strengthen your position.
Why Do People Request Refunds from Stillfront Group AB
- Unsatisfied with game performance
- Technical issues preventing gameplay
- In-app purchases not delivered
- Accidental purchase made
- Subscription cancellation before the billing cycle
- Game not as described on the website
- Loss of account or progress
- Change of mind after purchase
- Billing errors or unauthorized charges
- Late delivery of digital goods
Stillfront Group AB Refund Script
Script
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Dear Stillfront Group AB Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I believe was made in error. I am disappointed as this charge does not reflect my recent activity with your services.
I kindly request a refund for this charge. I appreciate your assistance in resolving this matter swiftly.
Thank you for your attention to this issue.
Best regards,
Stillfront Group AB Refund Policy
Stillfront Group AB does not provide a standard refund policy for game purchases, as all sales of digital content are typically final. Customers are encouraged to review their purchase carefully before completion, and any inquiries regarding specific transactions should be directed to their support team.
The Easiest Way to Get a Stillfront Group AB Refund
If you’re frustrated trying to get a refund from Stillfront Group AB—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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