Overview
Store It Wise is a super handy service that helps you store your extra things safely and conveniently. Whether you need space for furniture, seasonal items, or just things you don't use every day, they have storage units in different sizes to fit your needs. You can choose online, book your spot, and even manage it all from your phone. Plus, they have a team that can assist you with moving in and out, making the whole process easy and stress-free. It's really perfect for anyone looking to declutter their space and keep their belongings safe!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the services offered by Store It Wise as seen on their website, providing a simple and relatable overview for a consumer audience.
How to Get a Store It Wise Refund: Step by Step
If you purchased through Store It Wise directly:
- Go to the Store It Wise website (storeitwise.com).
- Scroll down to the bottom of the page and click on Contact Us.
- Choose Email Support from the options provided.
- In the email, include the following information:
- Your full name.
- Your account email associated with Store It Wise.
- The date of the charge you want refunded.
- Include a brief explanation emphasizing that the subscription renewed without notice.
- Mention if the account has been unused or inactive during the billing period.
- Send the email and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find your Store It Wise subscription and tap it.
- Look for Report a Problem and tap it.
- Choose the issue related to billing issues or unauthorized charge.
- In your message, state that the subscription renewed without your consent and that you would like to request a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Account.
- Tap on Purchase History.
- Locate your Store It Wise subscription and tap on it.
- Click on Request a refund or Report a problem (depending on the option available).
- Explain that the subscription renewed without clear notification from Store It Wise and include any other relevant details about non-use.
If you purchased through Roku:
- Go to your Roku account website (my.roku.com).
- Sign in with your Roku credentials.
- Click on Manage Account in the menu.
- Select Subscriptions.
- Find the Store It Wise subscription and click on Cancel Subscription (necessary to initiate a refund).
- After cancellation, go to the Support section and find the Contact Us option.
- Email support or fill out the contact form, including:
- Your account email.
- The date of the charge.
- State that the subscription renewed unintentionally and that you’re requesting a refund.
Phone
The phone is not available.
Tips and Tricks for Getting a Store It Wise Refund
- Be Persistent: Don’t give up after the first attempt; follow up frequently.
- Document Everything: Keep records of all communications, including dates, times, and names of representatives.
- Use Social Media: Post your concerns on platforms like Twitter or Facebook tagging the company to get quicker responses.
- Escalate to Management: If initial contacts do not resolve the issue, ask to speak to a manager.
- Be Polite but Firm: Maintain a respectful tone while clearly stating your request for a refund.
- Timing is Key: Contact them early in the week or right after paydays when customer service is less busy.
- Refer to Policies: Cite specific terms from their website to strengthen your case.
- Highlight Repeat Business: Mention that you are a returning customer to incentivize them to resolve the issue favorably.
- Use Urgency: Indicate a deadline for when you expect a response to create a sense of urgency.
- Follow the Money: If paid via credit card, mention that you might dispute the charge if the refund is not processed.
- Ask for Alternative Solutions: If a refund is difficult, inquire about store credit or other compensations.
- Seek Peer Advice: Use online forums to ask for additional tips from others who have successfully navigated similar issues.
Why Do People Request Refunds from Store It Wise
- Product not as described
- Item arrived damaged or defective
- Order was incorrect
- Late delivery
- Changed mind about purchase
- Service issues
- Recurring billing issues
- Unsatisfactory customer service
- Subscription cancellation
- Found a better price elsewhere
Store It Wise Refund Script
Script
Copy
Hello, I hope this message finds you well.
I am writing to address a billing issue I encountered regarding my recent transaction with Store It Wise. I noticed an accidental charge on my account that I believe was made in error. I am a bit dissatisfied with this charge, as I did not authorize it.
I kindly request a refund for this amount. I appreciate your assistance in resolving this matter promptly.
Thank you for your attention, and I look forward to your swift response.
Store It Wise Refund Policy
Store It Wise offers a 30-day refund policy for their services, allowing customers to request a full refund if they are not satisfied. Refunds are processed upon verification of the request and are subject to the terms outlined on their website.
The Easiest Way to Get a Store It Wise Refund
If you’re frustrated trying to get a refund from Store It Wise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.