Overview
Storied is a platform that helps you create a personal digital scrapbook. You can easily collect, organize, and share your favorite memories, photos, and stories from your life. Whether it's special moments with family, adventures with friends, or milestones you want to remember, Storied makes it simple to put everything in one place. Plus, you can invite others to contribute or view your scrapbook, making it a fun way to share experiences with the people who matter most.
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The description is based on the core services provided by Storied, focusing on its user-friendly approach to organizing and sharing personal memories, tailored for a general consumer audience.
How to Get a Storied Refund: Step by Step
If you purchased through Storied.com directly:
- Visit storied.com and log into your account.
- Navigate to the Account Settings section from the menu.
- Select Billing Information or Subscriptions.
- Locate the Request a Refund option and click on it.
- Fill out the required information, including the reason for the refund.
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused since the last charge.
- Submit the request and wait for confirmation via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find your Storied subscription in the list.
- Tap on Report a Problem at the bottom of the subscription overview page.
- Choose Request a Refund and detail your request.
- Mention that the subscription renewed unexpectedly.
- Indicate that you have not used the subscription since the last charge.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the three horizontal bars (menu) in the top-left corner.
- Choose Subscriptions.
- Select your Storied subscription from the list.
- Tap on Cancel Subscription, then follow the prompts to proceed.
- After cancellation, go to your Account and click on Order History.
- Find the charge for the subscription and select Refund.
- Explain that you did not expect the renewal.
- State that you did not utilize the service during this cycle.
If you purchased through Roku:
- Visit my.roku.com and sign into your account.
- Navigate to Manage Your Subscriptions or Subscriptions from your account dashboard.
- Locate your Storied subscription and click on it.
- Select Cancel Subscription.
- To request a refund, go to Roku Support and chat with a representative.
- During the chat, mention that the subscription renewed without prior notification.
- Ensure to clarify that you have not used the service since the charge.
Tips and Tricks for Getting a Storied Refund
- Be Polite in your communication; a friendly tone can make the representative more willing to help.
- Document Everything by keeping a record of all transactions, emails, and communications related to your purchase.
- State Your Case Clearly in your initial message, outlining why you deserve a refund and referencing specific policies if applicable.
- Use Social Media to reach out; sometimes a public tweet or post can escalate the urgency and prompt a quicker response.
- Timing Matters; try to contact them early in the day or at the beginning of the week when agents might be less busy.
- Follow Up Regularly without being overly persistent; a gentle reminder can keep your request on their radar.
- Escalate If Necessary; if initial attempts fail, ask to speak to a supervisor or a higher-level representative.
- Claim a Personal Experience emphasizing how the product/service failed to meet your expectations, making it more relatable.
- Leverage Online Communities by sharing your situation; users often have additional tips or leverage their experiences.
- Consider Alternative Payment Disputes like contacting your bank or credit card provider if the refund request stalls.
Why Do People Request Refunds from Storied
- Product not as described - The item received does not match the description provided.
- Damaged merchandise - The product arrived broken or damaged.
- Late delivery - The order did not arrive within the promised timeframe.
- Defective product - The item does not function as intended or has a manufacturing flaw.
- Wrong item sent - The wrong product was delivered to the customer.
- Customer changed mind - The customer no longer wants the product after purchase.
- Subscription cancellation - The customer wishes to cancel their subscription and request a refund.
- Service issues - Problems with the service provided, leading to dissatisfaction.
- Duplicate charge - The customer was inadvertently charged more than once.
Storied Refund Script
Script
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Dear Storied Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription. After reviewing my billing details, I believe this was an accidental charge, as I did not intend to make this payment.
I would appreciate it if you could assist me with processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Storied Refund Policy
Storied offers a 30-day satisfaction guarantee for purchases, allowing customers to request a refund within this period if they are not satisfied. Refunds are processed back to the original payment method after the returned item is received.
The Easiest Way to Get a Storied Refund
If you’re frustrated trying to get a refund from Storied—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.