Overview
TermsFeed is a company that helps you create legal documents like privacy policies and terms and conditions for your website or app. They make it super easy to get these important papers so that you can protect your business and stay compliant with laws. You just answer a few questions about your site or app, and they generate the documents you need. It's a great way to make sure you're covered without needing a lawyer!
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The description is based on a straightforward summary of TermsFeed's services, ensuring it's easy for anyone to understand without complicated jargon.
How to Get a TermsFeed Refund: Step by Step
If you purchased through Credit Card:
- Log in to your bank or credit card statement website.
- Locate the transaction from TermsFeed on your statement.
- Click on the transaction and select 'Report a Problem' or 'Dispute Transaction'.
- Select 'Fraud' or 'Not Authorized' if applicable, or choose 'Item Not Received' for unutilized services.
- Provide details in the description:
- Mention the renewal occurred without prior notice.
- Highlight that the service/account was unused.
- Submit the dispute and monitor for follow-up from your bank.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the 'Activity' tab.
- Find the TermsFeed transaction and click on it.
- Select 'Report a Problem'.
- Choose 'I didn’t receive an item I purchased'.
- In the details, mention:
- The subscription renewed without notice.
- The account was not in use during the billing period.
- Proceed with submitting your claim.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & subscriptions', then 'Subscriptions'.
- Locate your TermsFeed subscription.
- Tap 'Report a problem'.
- Choose 'I want a refund'.
- In the message, explain:
- The renewal was unexpected.
- The service was not used.
- Submit your request for review.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find and tap on your TermsFeed subscription.
- Scroll down and select 'Report a Problem' (you may be redirected to the website).
- Select 'I want to report a problem' for the subscription.
- In the details box, clarify:
- That there was no notification prior to renewal.
- That the account/service was not used.
- Send your request for a refund.
If you purchased through Amazon:
- Log in to your Amazon account.
- Go to 'Your Orders'.
- Find your TermsFeed order and click on 'Order Details'.
- Select 'Issue a Refund' or 'Return Item'.
- Indicate the reason for the refund request:
- Mention that the charge was unexpected.
- State the service was unused.
- Follow the on-screen instructions to complete your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a TermsFeed Refund
- Document Everything: Keep records of your purchase, communications, and any errors encountered.
- Be Clear and Concise: When reaching out, clearly state the reason for your refund request without unnecessary details.
- Use Polite Language: Start with a friendly tone to set a positive atmosphere for your request.
- Reference the Terms: Cite specific terms or guarantees from their refund policy to back your case.
- Contact Multiple Channels: Reach out via email and social media to increase visibility to your refund request.
- Follow Up Regularly: Don’t let your request go stale; check in every few days if you don’t get a response.
- Escalate When Needed: If initial attempts fail, escalate to a manager or supervisor for quicker resolution.
- Timing is Key: Submit your refund request shortly after your purchase to avoid complications.
- Be Persistent: If met with resistance, don’t hesitate to reiterate your request and ask for updates frequently.
- Share Your Experience: Post about your experience on forums to gather support or advice from others who’ve successfully obtained refunds.
Why Do People Request Refunds from TermsFeed
- Service not as described
- Technical issues with generated documents
- Inability to use the generated documents
- Subscription cancellation within the refund period
- Duplicate charges on billing
- Misunderstanding of the service offering
- Customer support dissatisfaction
- Changes in business needs
TermsFeed Refund Script
Script
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Dear TermsFeed Support,
I hope this message finds you well. I am writing to address an unexpected charge that appeared on my account. Unfortunately, I believe this may have been an accidental billing issue, as I did not authorize the recent transaction.
Given this circumstance, I kindly request a refund for the charge. I appreciate your understanding and assistance in resolving this matter quickly.
Thank you for your attention to this request.
Best regards,
TermsFeed Refund Policy
TermsFeed offers a 30-day money-back guarantee for their subscription services. If users are not satisfied, they can request a refund within this period by contacting customer support, although certain conditions may apply depending on the specifics of the service purchased.
The Easiest Way to Get a TermsFeed Refund
If you’re frustrated trying to get a refund from TermsFeed—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.