Overview
Thomas Real Estate is a friendly and helpful real estate company that specializes in buying, selling, and renting homes. Whether you're looking to find your dream house, sell your current property, or rent a place for a while, they are there to guide you through every step of the process. They know the local market well, making it easier for you to get the best deals. Plus, their team is dedicated to making the experience smooth and stress-free, so you can focus on finding the perfect place to call home.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward interpretation of the company's services, aiming to keep the language simple and relatable for a general audience.
How to Get a Thomas Real Estate Refund: Step by Step
If you purchased through thomasrealestate.com directly:
- Visit the thomasrealestate.com website.
- Scroll to the bottom of the page and click on Contact Us.
- Select the Membership/Subscription Issues option from the dropdown menu.
- Fill out the contact form, including your full name, email address, and account details.
- In the message field, clearly state your request for a refund and include details such as:
- The date of the last charge.
- The reason for the refund, mentioning if the subscription renewed without your notice.
- If applicable, state that the account was unused or not benefiting you.
- Submit the contact form and wait for a response from customer service.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate and tap on the thomasrealestate subscription.
- Choose the option that indicates to Report a Problem.
- On the webpage that opens, select the subscription charge you wish to dispute.
- Choose Request a Refund and provide details about your situation, emphasizing:
- When the subscription renewed
- Your account's non-usage for the service
- Submit the request, and check your email for further instructions.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) on the upper left.
- Select Subscriptions.
- Find and select the thomasrealestate subscription.
- Scroll down and choose Cancel Subscription.
- After canceling, go back to the subscription info and choose Report a Problem.
- Choose the reason for the refund, mentioning:
- That the subscription renewed without notice
- Any non-usage of the service since the charge
- Submit your request and await confirmation via email.
If you purchased through Roku:
- Visit the Roku website and sign into your account.
- Navigate to the My Account section.
- Locate the Billing section and find the thomasrealestate subscription.
- Select the subscription and click on Cancel Subscription.
- After cancellation, go to the Help section of the website.
- Find the Contact Support link.
- Submit a request for a refund, explaining:
- That the service was not used
- And that you were not informed of the renewal date
- Check your inbox for follow-up communication.
Phone
The phone is not available.
Tips and Tricks for Getting a Thomas Real Estate Refund
- Gather Documentation: Collect all relevant documents, including your lease agreement, payment receipts, and any correspondence with the company.
- Be Clear and Concise: When requesting a refund, clearly state the reason and the amount you are seeking.
- Use the Right Channels: Submit your refund request through their customer service email or contact form for documented evidence.
- Follow Up Regularly: If you don’t receive a response within a week, follow up with a polite reminder.
- Escalate if Necessary: If initial attempts fail, escalate your complaint to a manager or supervisor.
- Timing Is Key: Request a refund soon after your issue arises; timing can influence how quickly they respond.
- Leverage Social Media: If you're not getting anywhere, consider posting on social media about your experience to catch their attention.
- Stay Polite but Firm: Use polite language, but remain assertive about your rights to a refund.
- Use Psychological Tactics: Mentioning how their reputation may be affected can sometimes prompt quicker responses.
- Know Your Rights: Familiarize yourself with local consumer protection laws; reference these if needed.
Why Do People Request Refunds from Thomas Real Estate
- Property not as described: The listing didn't accurately represent the property.
- Maintenance issues: Unreported damages or problems discovered after moving in.
- Cancellation of services: Unexpected changes leading to lost services or amenities.
- Double booking: Reservation conflicts that led to lost accommodations.
- Deposit refund delays: Slow processing of refundable deposits.
- Unresponsive management: Poor communication or lack of support from property management.
- Misleading pricing: Hidden fees or unexpected charges not disclosed upfront.
- Failure to return security deposit: Unjustified deductions or failure to return full amount.
- Change in personal circumstances: Family emergencies or job relocations that require cancellation.
- Legal issues: Problems with property title or unforeseen legal disputes.
Thomas Real Estate Refund Script
Script
Copy
Hello Thomas Real Estate Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. It appears that my account has been charged an amount that I did not authorize, and I believe this may have been an accidental charge.
I would greatly appreciate your assistance in resolving this matter promptly and processing a refund for the incorrect amount. Thank you for your attention to this issue, and I look forward to your swift response.
Best regards,
[Your Name]
Thomas Real Estate Refund Policy
Thomas Real Estate typically offers refunds on security deposits and rent payments under specific conditions outlined in their rental agreements. For detailed information regarding the terms and conditions of refunds, it is advisable to directly contact their customer service or refer to the specific lease agreement.
The Easiest Way to Get a Thomas Real Estate Refund
If you’re frustrated trying to get a refund from Thomas Real Estate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.