Overview
Troll is a cool Icelandic company that specializes in making delicious, healthy food and drinks from local ingredients. They offer a variety of fresh juices, smoothies, and ready-to-eat meals that are perfect for anyone looking to eat better without sacrificing taste. Whether you're on the go or want something tasty at home, Troll has you covered. Plus, they really focus on sustainability, using eco-friendly packaging and supporting local farmers. So, if you’re craving something good for you and the planet, Troll is a great choice!
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The description is based on a straightforward interpretation of Troll's services, emphasizing their focus on healthy food options and sustainability in a way that's easy for anyone to understand.
How to Get a Troll Refund: Step by Step
If you purchased through troll.is directly:
- Visit the troll.is website and log into your account.
- Navigate to the ‘Account Settings’ section, usually found in the top-right corner of the homepage.
- Click on ‘Billing’ or ‘Subscriptions’.
- Find the subscription or membership that you wish to get a refund for.
- Look for an option to ‘Request Refund’ next to the relevant subscription.
- In the refund request form, use messaging tactics such as mentioning that the subscription renewed without notice or that the account was unused.
- Submit the refund request and keep an eye on your email for confirmation or further instructions.
If you purchased through Apple:
- Open the Settings app on your Apple device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription for troll.is and tap on it.
- Tap on Report a Problem at the bottom of the screen.
- Choose ‘I want to request a refund’ and use messaging such as highlighting that the subscription renewed unexpectedly.
- Follow the on-screen prompts to submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find the subscription for troll.is and tap on it.
- Tap on Cancel subscription first if prompted.
- Then, navigate back and select Report a Problem.
- Choose ‘I want to request a refund’ and emphasize that the account was not actively used.
- Submit your request and monitor your email for updates.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Navigate to Manage Account.
- Click on Subscriptions.
- Find the subscription for troll.is and look for the option to Cancel.
- Once canceled, note your subscription details and go to the Help section of Roku.
- Select Contact Us and find the option to Submit a Ticket regarding refunds.
- In your ticket, mention that the subscription renewed unexpectedly or you did not recognize the charge.
- Submit your ticket and await a response regarding your refund status.
Phone
The phone is not available.
Tips and Tricks for Getting a Troll Refund
- Document Everything: Keep records of all communications and transactions related to your purchase.
- Be Polite but Firm: Use respectful language, but be assertive in your requests for a refund.
- Use Social Proof: Mention community experiences or similar cases to strengthen your position.
- Escalate Quickly: If initial attempts fail, follow up with a direct message to higher management or customer service leads.
- Timing Matters: Avoid contacting during weekends or holidays; aim for midweek mornings for quicker responses.
- Be Specific: Clearly state the reason for the refund request and any related terms or guarantees.
- Leverage Social Media: If you’re getting no response, bringing your issue to platforms like Twitter can prompt faster resolutions.
- Be Persistent: Follow up regularly if there's no response; persistence can often lead to success.
- Request a Chargeback: As a last resort, consider contacting your bank to dispute the transaction directly.
- Utilize Refund Templates: Use established templates found online for refund requests; they often include effective language.
Why Do People Request Refunds from Troll
- Product not as described
- Defective merchandise
- Delayed shipping
- Unauthorized charges
- Size or fit issues
- Quality not meeting expectations
- Customer service dissatisfaction
- Duplicate orders
- Change of mind
- Cancellation of service
Troll Refund Script
Script
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Dear Troll Support Team,
I hope this message finds you well. I am writing to address a billing issue that has resulted in an accidental charge to my account. I noticed this discrepancy on my recent statement and would like to request a refund for this transaction.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you for your assistance.
Best regards,
[Your Name]
Troll Refund Policy
Troll's refund policy states that customers can request a refund within 14 days of purchase if the product is unused and in its original packaging. Refunds are processed in the same manner as the payment was made, and certain exceptions may apply.
The Easiest Way to Get a Troll Refund
If you’re frustrated trying to get a refund from Troll—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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