Overview
TurboTenant Premium is a handy tool for landlords and property managers who want to make renting easier. They help you create listings for your rental properties quickly so you can attract more potential renters. You can also screen tenants by checking their background, credit, and rental history to find the best fit for your property. Plus, they let you collect rent online, which means no more worrying about cash or checks. TurboTenant makes the whole renting process smoother and more organized, saving you time and hassle.
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The description is based on an overview of TurboTenant's services, aimed at providing a simple and relatable explanation suitable for everyday consumers.
How to Get a TurboTenant Premium Refund: Step by Step
If you purchased through TurboTenant.com directly:
- Visit turbotenant.com and log into your account.
- Navigate to the Account Settings section by clicking on your profile icon in the top right corner.
- Select Billing from the dropdown menu.
- Locate the Manage Subscription link and click it.
- Look for a button that says Request Refund and click it.
- Fill out the refund request form. Consider mentioning that the subscription renewed without notice if that applies.
- Submit the refund request and wait for a confirmation email.
- Follow up if you do not receive a response within 7 days, referencing your original request.
If you purchased through Apple (iOS):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID.
- Select Subscriptions.
- Find and select your TurboTenant subscription.
- Tap Report a Problem located at the bottom of the page.
- Select Purchase Issues and choose Request Refund.
- Express that the subscription renewed unexpectedly and state you wish to request a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your TurboTenant subscription and tap it.
- Tap on Manage and then choose Cancel Subscription.
- Immediately navigate to the Help Center on the Google Play website.
- Under Request a Refund, explain that you want a refund because the service was unused or that it was renewed without notice.
- Submit the request and check your email for a confirmation.
If you purchased through PayPal:
- Log into your PayPal account at paypal.com.
- Click on Activity in the top menu.
- Find the payment to TurboTenant and click on it.
- Select Report a Problem.
- Choose the option for requesting a refund and describe your issue, mentioning that the subscription renewed without notice.
- Submit the request for review.
If you purchased through a third-party app store (e.g., Roku):
- Access your Roku device and navigate to Settings.
- Select Account and then Subscription.
- Locate your TurboTenant subscription in the list.
- Click on Manage Subscription.
- Select Request Refund and note your reason, emphasizing that the account was not used.
- Report the issue through their customer support email or phone number provided on their webpage.
Tips and Tricks for Getting a TurboTenant Premium Refund
- Be polite but firm when communicating with customer service.
- Document everything – keep records of your communications.
- Use specific language to describe your issue, referencing the refund amount and your subscription plan.
- Ask for a supervisor if initial representatives cannot assist you.
- Follow up consistently if you don’t receive a timely response.
- Leverage social media to publicly address your issue for quicker responses.
- Time your request after major updates or changes in policy to increase your chances.
- Use positive reinforcement – express appreciation when they assist you to create goodwill.
- Be ready to escalate – mention your willingness to dispute charges with your bank if necessary.
- Utilize forums or contact others who have successfully received refunds for additional tips.
Why Do People Request Refunds from TurboTenant Premium
- Service not as advertised: Features promised in the Premium version were not delivered.
- Technical issues: Frequent bugs or glitches that hindered usability.
- Billing errors: Incorrect charges applied to the account.
- Lack of customer support: Difficulty in reaching customer service for assistance.
- Change in personal circumstances: User no longer needs the service due to personal reasons.
- Pricing concerns: Belief that the cost is not justified based on the experience.
- Unsatisfactory rental applications: Low quality or quantity of leads from the service.
- Cancellation difficulties: Problems encountered when trying to cancel the subscription.
- Misunderstanding of features: User misinterpreted what the Premium features included.
- Compatibility issues: The service did not work well with other tools or systems used.
TurboTenant Premium Refund Script
Script
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Dear TurboTenant Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my TurboTenant Premium subscription. I believe I was accidentally charged for a renewal that I did not intend to authorize.
Given this situation, I kindly request a refund for this charge. I have always appreciated your service, but this unexpected charge has caused some concern.
Thank you for your understanding, and I look forward to your prompt response regarding this matter.
Best regards,
TurboTenant Premium Refund Policy
TurboTenant's Premium subscription fees are non-refundable. If you cancel your subscription before the next billing period, you'll retain access to Premium features until the current term ends, after which your account will revert to the free package.)
The Easiest Way to Get a TurboTenant Premium Refund
If you’re frustrated trying to get a refund from TurboTenant Premium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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