Overview
Turing is an online platform that helps businesses find and hire top software developers from around the world. They focus on matching companies with talented coders who can work remotely, making it easy for businesses to build great tech teams without the hassle of traditional hiring. Besides helping companies connect with developers, Turing also offers services to test and evaluate the skills of these developers, ensuring that they’re a good fit for the job. The goal is to simplify the hiring process for businesses while giving developers a chance to work on exciting projects, no matter where they are.
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The description is based on a simple overview of Turing's services aimed at consumers, using straightforward language to explain how the company connects businesses with software developers.
How to Get a Turing Refund: Step by Step
If you purchased through a credit or debit card directly on turinq.com:
- Log in to your account on turinq.com.
- Navigate to the dashboard.
- Click on 'Billing' or 'Account Settings'.
- Locate the section for payment history or subscriptions.
- Select the transaction for which you are seeking a refund.
- Find the 'Request Refund' option.
- Fill out the refund request form. Use the following messaging tactics:
- Mention that the charge was unauthorized.
- Emphasize that the service was not used since the last payment.
- Submit your refund request.
- Check your email for confirmation or further instructions.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on 'Activity' at the top of the page.
- Find the transaction made to turinq.com.
- Select the transaction and click on 'Report a Problem'.
- Choose 'I want to request a refund'.
- Use the following messaging tactics:
- Mention that the subscription auto-renewed without notice.
- State that no services were used during the billing period.
- Submit your request.
- Monitor your PayPal for updates regarding your request.
If you purchased through Google Play:
- Open the Google Play app on your mobile device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & Subscriptions'.
- Tap 'Subscriptions'.
- Find the turinq.com subscription.
- Tap on 'Manage' and then 'Refund'.
- Use the following messaging tactics:
- Indicate that you did not authorize the recurring charge.
- Highlight that the account has been inactive.
- Follow the prompts to complete the refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the turinq.com subscription and tap on it.
- Tap 'Cancel Subscription'.
- Go to the App Store and navigate to 'Account' -> 'Purchased'.
- Locate the turinq.com transaction.
- Tap on 'Report a Problem'.
- Use the following messaging tactics:
- State that the charge was unexpected.
- Emphasize that you did not utilize the subscription benefits.
- Submit your request, following any additional prompts.
If you purchased through another method:
- Contact customer support via the live chat or email on turinq.com.
- Provide your account details and transaction information.
- Use the following messaging tactics:
- Mention that the subscription fee was not expected.
- Indicate that you expected a different service.
- Request the status of your refund directly.
Phone
The phone is not available.
Tips and Tricks for Getting a Turing Refund
- Document Everything: Keep detailed records of all communications and transactions.
- Be Polite but Firm: Use courteous language but clearly state the refund request.
- Leverage Social Media: Tweet at Turing or post on LinkedIn to get quicker attention.
- Use Specific Examples: Reference specific dates and interactions to support your request.
- Escalate Quickly: If initial attempts fail, ask to speak with a supervisor or higher-level support.
- Follow Up Regularly: Don’t wait too long between communications; follow up weekly.
- Pick Your Timing: Request refunds right after major purchases or during quieter periods for Turing.
- Use the Right Channels: If email fails, try the live chat feature or phone support.
- Share Success Stories: Mention examples of others who successfully received refunds to bolster your case.
- Be Clear About Your Expectations: State the resolution you want, such as a full refund or credit.
- Remain Persistent: Keep pushing your case without being confrontational; persistence often leads to success.
Why Do People Request Refunds from Turing
- Product delivered not as described
- Defective or damaged item
- Delayed shipping or service
- Unsatisfactory customer service experience
- Subscription cancellation issues
- Billing errors or unauthorized charges
- Mismatch with expectations or requirements
- Technical difficulties with the platform
- Change in project scope or needs
- Failure to meet deadlines
Turing Refund Script
Script
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Dear Turing Support,
I hope this message finds you well. I am reaching out regarding a billing issue that I encountered recently. It appears that I have been charged unexpectedly for a service that I did not intend to purchase.
I have looked over my account and would appreciate your assistance in resolving this matter. I kindly request a refund for the accidental charge at your earliest convenience.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Turing Refund Policy
Turing's refund policy states that they offer a 14-day money-back guarantee for their services. If a customer is not satisfied within this period, they can request a full refund.
The Easiest Way to Get a Turing Refund
If you’re frustrated trying to get a refund from Turing—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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