Overview
Two Legged Tours offers personalized walking tours that let you explore cities in a fun and unique way. Whether you’re interested in history, food, or just discovering hidden gems, they create experiences that fit your interests. Their friendly guides share local stories and tips, making sure you get a real taste of the area while enjoying a nice stroll. They also provide options for private tours, so you can have a more tailored adventure with your friends or family!
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The description is based on a straightforward overview of Two Legged Tours’ offerings, designed to be relatable and easy to understand for consumers.
How to Get a Two Legged Tours Refund: Step by Step
If you purchased through Credit or Debit Card:
- Visit the website of your bank or credit card provider and log in to your account.
- Navigate to the 'Transaction History' or 'Statement' section.
- Locate the charge from Two Legged Tours.
- Select the charge, then click on 'Dispute' or 'Report an Issue.'
- Follow the prompts to explain that you are seeking a refund due to an unexpected recurring charge.
- Mention that the subscription renewed without notice.
- Explain the account was unused or cancel until you receive the refund.
- Submit your dispute and save any confirmation details for your records.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to 'Activity' and locate the transaction with Two Legged Tours.
- Click on the transaction, then select 'Report a Problem.'
- Choose 'Item Not Received' or 'Unauthorized Transaction' based on your situation.
- In the description, emphasize that you did not authorize the renewal or the service was unused.
- Follow the remaining prompts to file your dispute.
If you purchased through Apple:
- Open the 'Settings' app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select 'Subscriptions.'
- Locate your Two Legged Tours subscription and tap on it.
- Choose ‘Cancel Subscription’ to prevent future charges.
- After cancellation, visit the 'Report a Problem' site at reportaproblem.apple.com.
- Log in with your Apple ID and find the subscription charge.
- Click on 'Report' next to the charge and select the appropriate issue.
- Mention that the subscription renewed without notification.
- Highlight the account inactivity if applicable.
- Complete the form and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) in the top-left corner.
- Select 'Subscriptions' to see your active subscriptions.
- Select your Two Legged Tours subscription.
- Tap 'Cancel Subscription' to stop future billing.
- Visit play.google.com/store/account on a web browser and sign in.
- Find the transaction related to Two Legged Tours and click on it.
- Tap 'Report a Problem' and select the issue type.
- Indicate that you were charged unexpectedly for a service you no longer use.
- Emphasize a lack of notice for the renewal.
- Follow prompts to submit your refund request.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select 'Streaming Channels' and then 'Manage Installed Channels.'
- Highlight Two Legged Tours and press the star (*) button.
- Select 'Remove Channel' to stop future billing.
- On a web browser, visit Roku’s website and log in to your account.
- Go to the 'My Account' page and scroll to find the transaction.
- Click on 'Contact Us' to get assistance with your refund.
- In your message, highlight the unexpected renewal and stress that the account was unused.
- Submit your request and keep a record of your communication.
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Tips and Tricks for Getting a Two Legged Tours Refund
- Document Everything: Keep records of all communications, booking confirmations, and payment receipts.
- Be Polite but Firm: Use a courteous tone in your emails and calls to establish a positive interaction.
- Use Specific Language: Clearly state your request for a refund and reference specific dates and details.
- Escalate Wisely: If initial contact fails, ask to speak with a supervisor or manager for better results.
- Leverage Social Media: Mention your issue on platforms like Twitter or Facebook to draw attention and prompt a quicker response.
- Timing Matters: Reach out immediately after your experience; delays can complicate the refund process.
- Find a Customer Service Pattern: Check online forums for times of day or week when responses are faster.
- Invoke Consumer Rights: Politely mention consumer protection laws if applicable, to add urgency to your request.
- Persistence Pays Off: Follow up regularly and don’t hesitate to contact them multiple times.
- Request a Chargeback: If all else fails, contact your bank or credit card company for a chargeback due to non-fulfillment of services.
Why Do People Request Refunds from Two Legged Tours
- Tour cancellation due to unforeseen circumstances.
- Inadequate service or poor tour quality.
- Misleading descriptions of tour activities or experiences.
- Changes in itinerary without prior notice.
- Medical emergencies that prevent participation.
- Booking errors made by the company.
- Unresponsive customer support during the booking process.
- Weather conditions that make the tour unsafe or unenjoyable.
- Travel restrictions or changes in regulations.
- Personal schedule changes affecting the ability to participate.
Two Legged Tours Refund Script
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Dear Two Legged Tours Team,
I hope this message finds you well. I am writing to request a refund due to a billing issue that has occurred with my account. I noticed an accidental charge that I did not authorize, and I would appreciate your assistance in resolving this matter promptly.
Thank you for your understanding, and I look forward to your swift response.
Best regards,
Two Legged Tours Refund Policy
Two Legged Tours has a refund policy that allows for cancellations up to 30 days before the tour for a full refund. Cancellations made within 30 days may incur a partial refund, depending on the situation. It's recommended to review their policy for specific details or contact them directly for clarifications.
The Easiest Way to Get a Two Legged Tours Refund
If you’re frustrated trying to get a refund from Two Legged Tours—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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