Overview
UFC Fight Pass is a streaming service where you can watch live UFC events, explore a huge library of past fights, and catch live martial arts events from all around the world. It also offers exclusive shows and series related to UFC. It's like having a front-row seat to all things UFC and more, anytime you want.
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The information was found directly on the official UFC Fight Pass website which describes the main offerings in simple terms suitable for consumers, highlighting live event streaming, a fight library, and exclusive content.
How to Get a UFC Fight Pass Refund: Step by Step
If you purchased through UFC Fight Pass website (ufcfightpass.com):
- Go to the UFC Fight Pass website and log into your account.
- Click on the “My Account” tab at the top of the page.
- Select the “My Subscriptions” tab.
- Click on “Cancel Subscription” to stop future billing if needed (required to request a refund).
- Contact UFC Fight Pass support by either:
- Sending an email from your registered email address to support@ufc.tv with a clear explanation and reason for requesting the refund.
- Using the live chat icon at the bottom right corner of the UFC Fight Pass FAQ page (https://www.ufc.com/faq-ufctv-ufcfightpass) to connect with a support agent and request the refund.
- When communicating, emphasize that the charge was unexpected or that you did not use the account during the subscription period to increase chances of refund approval.
If you purchased through Apple (iTunes & App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions.
- Find and tap on your UFC Fight Pass subscription.
- Tap Cancel Subscription if you want to stop future charges (required step).
- Go to https://reportaproblem.apple.com and sign in with your Apple ID.
- Click or tap “I'd like to” and choose “Request a refund.”
- Select the UFC Fight Pass purchase from the list.
- Choose the reason for your refund request and then submit.
- Wait 24 to 48 hours for Apple to respond.
- Use phrasing emphasizing that the subscription renewed without your notice or consent or that the account was not used during the subscription period.
If you purchased through Google Play:
- Open a web browser and go to https://support.google.com/googleplay/workflow/9813244?hl=en.
- Use the self-service refund request form to find your UFC Fight Pass purchase and submit the refund request.
- Be specific about reasons such as being charged for a subscription you did not use or subscription auto-renewing without notification.
If you purchased through Amazon Fire App:
- Call Amazon Customer Service at 1 (888) 280-4331.
- Explain that you want a refund for your UFC Fight Pass subscription charge.
- Mention if the charge was unexpected or you did not use the subscription during the billing period.
If you purchased through Roku:
- Open Roku's refund policy page at https://support.roku.com/article/1500005273501 to understand that refunds are typically not provided.
- Go to your Roku account online or device to cancel your UFC Fight Pass subscription to stop future billing (required step).
- Contact Roku Support directly via their support page or phone to request a refund explaining the charge was unexpected or that you did not use the subscription.
- Use a firm but polite tone emphasizing you want a refund due to the charge you did not authorize or use.
Tips and Tricks for Getting a UFC Fight Pass Refund
- Be persistent and polite: Repeatedly request a refund emphasizing your legal entitlement until you get a response.
- Report streaming issues or event problems immediately: If the event has streaming issues, report them while it is happening to strengthen your refund claim.
- Use exact issue descriptions: Mention specific problems like buffering, freezing, or outages during the event to justify the refund.
- Escalate to your bank or credit card company: If UFC Fight Pass customer service declines your refund, initiate a chargeback with your bank for a stronger claim.
- Contact platform support when relevant: If you purchased via Xbox or Apple, request refunds through their customer service channels for potentially easier refunds.
- Leverage timing: Cancel subscriptions during renewal windows or after billing but before using services to avoid unnecessary charges.
- Utilize chat support: Engage on UFC.tv support chat promptly during issues for quicker responses.
- Document every communication: Keep records of chats, emails, and call logs to back your claims if escalation is needed.
- If charged twice or incorrectly: Immediately notify UFC Fight Pass support and mention potential chargebacks if unresolved.
- Let subscriptions run out after cancellation: For longer-term prepaid plans, cancel and do not auto-renew to avoid extra payments.
Why Do People Request Refunds from UFC Fight Pass
- Unwanted or unknown auto-renewal charges
- Double charging or billing errors
- Refusal to refund when subscription was unused
- Poor customer service responses regarding refunds
- No access to main UFC events without extra payments
- Streaming problems such as buffering, app crashes, and errors watching fights
- Misleading claims about availability of main cards or fight content
- Overall poor user experience and app performance
UFC Fight Pass Refund Script
Script
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Dear UFC Fight Pass Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription renewal. Unfortunately, I have noticed an accidental charge on my account that I believe is an error. I am quite disappointed, as I was not aware that my subscription was set to renew automatically.
I would appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to resolving it promptly.
Best regards,
[Your Name]
UFC Fight Pass Refund Policy
UFC Fight Pass does not provide refunds for partial months or for cancellations made after the renewal date. Access to the service will continue until the end of the billing period after cancellation is requested.
The Easiest Way to Get a UFC Fight Pass Refund
If you’re frustrated trying to get a refund from UFC Fight Pass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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