Overview
UNUM is a cool company that helps you manage your money in a simple and smart way. They offer a range of services, including budgeting tools to help you keep track of your spending, savings accounts with great interest rates, and investment options to grow your wealth over time. They also provide helpful resources and tips to educate you about personal finance. Basically, UNUM is all about making your financial life easier and helping you reach your goals without overwhelming you with complicated jargon.
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The description is based on a straightforward overview of UNUM's services, written in an accessible and friendly manner for consumers.
How to Get a UNUM Refund: Step by Step
If you purchased through a Credit Card:
- Log in to your bank or credit card provider's website or mobile app.
- Navigate to the Transactions or Activity section.
- Locate the Unum charge in your transaction history.
- Select the transaction and look for an option to Dispute or Request Refund.
- Follow the prompts to fill out the dispute form, highlighting that the charge was unauthorized or not recognized.
- Submit the dispute request and save any confirmation details.
If you purchased through a Gift Card:
- Visit the Unum website and log in to your account.
- Go to the Help or Customer Support section.
- Select Contact Us.
- Choose the option for Refund Request.
- Fill out the request form, mentioning that the gift card purchase was for an unused service and you would like a refund.
- Submit the form and note any ticket number or confirmation received.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then go to Subscriptions.
- Find the Unum subscription and select it.
- Scroll down and tap on Report a Problem.
- Select Refund and briefly explain that the subscription was renewed without notice.
- Submit your request and check your email for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left.
- Select Subscriptions from the menu.
- Find your Unum subscription and tap it.
- Select Cancel Subscription and confirm the cancellation.
- Go to the Google Play Help Center in your browser.
- Click on Request a Refund for the subscription.
- Fill out the form, mentioning the cancellation and that the service was unused.
- Submit your request and save any confirmation email.
Tips and Tricks for Getting a UNUM Refund
- Document Everything: Keep records of all communications, including dates, times, and the names of representatives you speak with.
- Be Persistent: If you don’t get a satisfactory answer, follow up regularly to keep your case active.
- Use Clear Language: Be concise and specific about your refund request to avoid confusion.
- Escalate Wisely: If initial representatives can’t help, ask to speak with a supervisor or a manager.
- Timing Matters: Call early in the week or right when the office opens for the best chance of quicker responses.
- Utilize Social Media: Mention UNUM on platforms like Twitter or Facebook if you’re not getting results through standard channels.
- Leverage Online Communities: Seek advice or shared experiences on forums to find additional strategies others have successfully used.
- Follow Up in Writing: Send a follow-up email summarizing your conversation and clearly restating your refund request.
- Stay Calm: Maintain a polite but firm tone; being confrontational can hinder your chances of a positive resolution.
- Offer a Reason: If applicable, provide a compelling reason for your refund request to make it easier for them to approve.
- Check for Time Limits: Be aware of any time limits for filing a refund request to ensure your case is processed on time.
Why Do People Request Refunds from UNUM
- Service not delivered: Customers received no service as promised.
- Defective product: The product was faulty or did not function as expected.
- Billing errors: Incorrect charges appeared on their account.
- Cancellations: Users cancelled their service within the allowed timeframe.
- Misrepresentation: The service or product was misrepresented in marketing materials.
- Failure to honor guarantees: The company did not uphold their satisfaction guarantee.
- Change in circumstances: Unforeseen circumstances required a refund.
- Trouble accessing services: Difficulty in using their account or accessing purchased services.
- Negative customer service experiences: Poor resolution efforts for prior issues led to dissatisfaction.
- Subscription issues: Problems with auto-renewal or unwanted subscription charges.
UNUM Refund Script
Script
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Dear UNUM Team,
I hope this message finds you well. I am writing to address a billing issue I've encountered with my recent charge. It appears there was an accidental charge to my account that I did not authorize or expect.
Given this situation, I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Best regards.
UNUM Refund Policy
UNUM offers a 7-day free trial for their Pro plan, allowing users to experience full access without immediate payment. After the trial period, users are billed annually, and the subscription will automatically renew unless canceled. The company does not provide specific details about refunds or cancellations on their website. For precise information regarding their refund policy, it's advisable to contact UNUM's customer support directly.
The Easiest Way to Get a UNUM Refund
If you’re frustrated trying to get a refund from UNUM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.