Overview
Upstanding, LLC is a fun and friendly company that specializes in creating engaging and entertaining apps, especially card games. They focus on making games that are easy to learn and enjoyable to play, whether you're at home or on the go. Their most popular offerings include games like Solitaire and other classic card games that you can play solo or with friends. They want to make sure everyone, no matter their skill level, can jump in and have a great time with their games!
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The description is based on examining the main offerings of Upstanding, LLC and their focus on user-friendly mobile games, particularly card games.
How to Get a Upstanding, LLC Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the MobilityWare subscription and tap on it.
- Scroll down and select Report a Problem.
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Account was unused".
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find your MobilityWare subscription.
- Tap on Manage and then select Cancel Subscription.
- After cancellation, go back to Payments & subscriptions and tap on Account.
- Select Purchase history.
- Find the transaction for the subscription and tap on it.
- Select Report a Problem.
- State your reason, such as "Charged for unplayed service" or "Renewal is unauthorized".
- Follow the prompts to complete your request.
If you purchased through MobilityWare's Website:
- Visit mobilityware.com and log into your account.
- Navigate to the Account Settings page.
- Find the section for Subscriptions or Billing.
- Look for Cancel Subscription and click it.
- Locate the option for Request a Refund or a similar link.
- In your request, mention the reason like "Accidental renewal" or "Service not used".
- Submit the refund request and note any confirmation details.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll and select Streaming Channels.
- Select My Channels and find the MobilityWare app.
- Click the * button on your remote to open the options menu.
- Select Manage subscription.
- Choose Cancel Subscription to stop future billing.
- Visit the Roku Support page in your web browser.
- Submit a request for a refund by specifically stating "Charged for a subscription I didn’t intend to renew".
- Provide necessary details about your account and transaction.
Tips and Tricks for Getting a Upstanding, LLC Refund
- Be Polite and Professional: Start your communication with a friendly tone to establish rapport.
- Document Everything: Keep records of your purchase, any correspondence, and screenshots of issues.
- Use Specific Language: Reference specific company policies or promises to strengthen your case.
- Contact Customer Support via Multiple Channels: Try email, chat, and social media for better visibility.
- Escalate When Necessary: If initial attempts fail, ask to speak to a manager or a higher-level representative.
- Timing is Key: Reach out during off-peak hours to avoid long wait times and better attention.
- Leverage Social Media: Publicly mention your issue on platforms like Twitter to gain attention.
- Be Persistent: Follow up regularly but avoid being overly aggressive; patience can pay off.
- Share Your Experience: Post about your issue in online forums to garner advice and support from other users.
- Offer to Provide Feedback: Suggest that resolving your issue could improve their service and provide positive exposure.
- Check for Refund Windows: Be aware of any specific time frames that are most favorable for refunds.
- Stay Calm and Collected: If you encounter resistance, maintain your composure, as frustration can hinder your efforts.
Why Do People Request Refunds from Upstanding, LLC
- Product malfunction or not functioning as advertised.
- Incorrect charge on their account or billing issues.
- Unsatisfactory user experience due to design or usability issues.
- Game crashes or frequent technical glitches.
- Not as described regarding features or gameplay quality.
- Incompatibility with their device or operating system.
- Lack of customer support or unresolved inquiries.
- Personal reasons such as change of mind.
- Subscription issues relating to auto-renewals or cancellations.
- Privacy concerns regarding data usage and policies.
Upstanding, LLC Refund Script
Script
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Hello,\
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I hope this message finds you well. I am writing to address a billing issue I encountered with my account at Upstanding, LLC. I noticed an accidental charge that I did not intend to authorize. \
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I would greatly appreciate your assistance in resolving this matter and processing a refund at your earliest convenience. \
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Thank you for your attention to this issue. I look forward to your prompt response.\
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Best regards,
Upstanding, LLC Refund Policy
I couldn't locate an official refund policy for Upstanding, LLC at mobilityware.com. For assistance, you can contact their Customer Support through the in-app Support page, the web portal at mobilityware.com/support, or by emailing support@mobilityware.com.)
The Easiest Way to Get a Upstanding, LLC Refund
If you’re frustrated trying to get a refund from Upstanding, LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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