Overview
VidAngel Entertainment, Inc. is a family-friendly streaming service that lets you watch movies and shows without the content you prefer to skip. They offer filtering options, so you can customize your viewing experience by removing things like strong language, violence, or other elements that you might not want to see. Besides that, VidAngel also provides a selection of family-friendly movies that you can enjoy with loved ones, making it easier to find content suitable for everyone. It's like having a movie night, but with just the parts you love!
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The description is based on a straightforward understanding of VidAngel's services, focusing on how they help families find and enjoy movies and shows without unwanted content.
How to Get a VidAngel Entertainment, Inc. Refund: Step by Step
If you purchased through VidAngel.com:
- Visit vidangel.com.
- Log in to your account using your credentials.
- Navigate to the Account Settings section.
- Locate the Billing History or Manage Subscription option.
- Identify the transaction for which you want to request a refund.
- Click on the transaction details, then select Request Refund.
- Fill out any required information in the form provided, emphasizing that the charge was unexpected.
- Submit the refund request and wait for a confirmation email from VidAngel.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on VidAngel.
- Select Report a Problem.
- Choose the appropriate option that highlights the billing error.
- In the text box, mention that you did not intend to renew or used the account minimally.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Choose your VidAngel subscription.
- Tap on Report a Problem.
- Indicate that the subscription was charged without your consent.
- Describe briefly that you haven’t used the service in the billing period.
- Submit your request.
If you purchased through Roku:
- Turn on your Roku device and navigate to the Home screen.
- Select Streaming Channels and then tap on My Channels.
- Highlight the VidAngel app and press the star button on the remote.
- Select Manage Subscription.
- Click on Request Refund.
- Explain that the charge is disputed and highlight that no content was accessed.
- Confirm your request for the refund.
If you purchased a gift card:
- Contact VidAngel's Support through their website.
- Provide your gift card details and account information.
- Clearly state your reason for requesting a refund, emphasizing the card was unused.
- Submit your request and await a response from their support team.
Tips and Tricks for Getting a VidAngel Entertainment, Inc. Refund
- Be polite but firm in your communication; a respectful tone can go a long way.
- Document everything; keep a record of your transactions, emails, and chat logs.
- Start with a clear request in your first message, specifying the amount and reason for the refund.
- Use the right channels; reaching out through social media might get quicker responses.
- Escalate if necessary; if initial attempts fail, ask to speak with a supervisor.
- Timing matters; try to initiate the refund process shortly after a transaction for the best chance of success.
- Share your story in online forums or social media to gain support and pressure the company.
- Be persistent; follow up if you don’t get a response within a few days.
- Look for promotional periods or specific issues that may warrant an automatic refund process.
- Offer to provide feedback on your experience; companies sometimes respond favorably to constructive criticism.
- Check for community tips on platforms like Reddit for specific phrases or templates that worked for others.
Why Do People Request Refunds from VidAngel Entertainment, Inc.
- Technical issues preventing access to content.
- Content not as described or missing features.
- Subscription cancellation within the trial period.
- Billing errors or unauthorized charges.
- Unsatisfactory customer service during issues resolution.
- Inability to stream on desired devices or platforms.
- Problematic app updates leading to more issues.
- Change of mind about using the service.
VidAngel Entertainment, Inc. Refund Script
Script
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Hello VidAngel Team,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. I noticed an accidental charge that I did not authorize and am quite dissatisfied with this unexpected charge.
Could you please assist me in processing a refund at your earliest convenience? I appreciate your help in resolving this matter.
Thank you for your attention to this issue.
Best regards,
VidAngel Entertainment, Inc. Refund Policy
VidAngel Entertainment, Inc. offers a 30-day money-back guarantee for new customers. If you find that VidAngel isn't quite what you're looking for within the first 30 days, you can request a full refund by reaching out to their Support team. For returning customers or upgraded annual subscriptions, the 30-day guarantee does not apply, but VidAngel will assist you in resolving any issues. If they cannot help you get things working properly, they are happy to issue a refund as necessary. Please note that subscriptions started through Apple or Roku accounts are not eligible for refunds through VidAngel; you'll need to contact Apple or Roku directly for assistance. Additionally, gift cards are non-refundable.)
The Easiest Way to Get a VidAngel Entertainment, Inc. Refund
If you’re frustrated trying to get a refund from VidAngel Entertainment, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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