Overview
Viral's at virals.app is a cool platform where you can create and share fun, engaging content online. They help people make eye-catching posts, videos, and stories that can go viral on social media. The main services they offer include easy-to-use templates for social media, tools to boost your content's reach, and tips to help you connect with a larger audience. Whether you're a small business trying to get noticed or just someone wanting to share fun moments with friends, Viral's has your back!
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The description is based on a straightforward understanding of Viral's services, aiming to explain the core offerings in an easy-to-grasp manner for everyday consumers.
How to Get a Viral's Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone/iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Viral's membership subscription.
- Tap Cancel Subscription to prevent future charges.
- Go back and select Report a Problem for the subscription.
- Choose the appropriate option, such as "I didn't authorize this charge" or "Item didn't work as expected".
- Provide a brief explanation, mentioning that the subscription renewed without notice or you haven't used the service.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap your profile icon at the top right.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Locate and select your Viral's subscription.
- Tap Cancel Subscription.
- After confirming cancellation, return to Subscriptions and select the subscription again.
- Choose Report a problem.
- Describe your refund request, emphasizing that the subscription renewed unexpectedly or the service was not utilized.
- Submit your complaint.
If you purchased through PayPal:
- Log into your PayPal account.
- Select Activity from the top menu.
- Find the most recent transaction for Viral's.
- Click on the transaction to view details.
- Select Report a problem.
- Choose Request a refund and specify the issue.
- Mention that the transaction was unauthorized or you did not use the service.
- Submit your request.
If you purchased through Credit/Debit Card:
- Contact your bank’s customer service via phone or online chat.
- State that you need to dispute a recent charge from Viral's.
- Explain that the charge was for a subscription that renewed without notice.
- Request a refund for that specific transaction.
- Follow any further instructions provided by the bank.
Phone
The phone is not available.
Tips and Tricks for Getting a Viral's Refund
- Document Everything: Keep records of all interactions, including dates and names.
- Be Polite and Professional: Use courteous language to maintain a good rapport.
- State Your Case Clearly: Clearly explain why you believe a refund is warranted.
- Use Specific Examples: Cite specific issues or problems directly related to their service.
- Contact Customer Support via Multiple Channels: Try email, live chat, and social media for different angles.
- Leverage Escalation: If no response, ask to speak to a manager or higher authority.
- Timing Matters: Request refunds shortly after an issue arises or within their suggested refund timeframe.
- Appeal to Their Compassion: Use personal stories or extenuating circumstances to foster empathy.
- Follow Up Regularly: Be persistent but respectful if you don’t receive a response timely.
- Engage Online: Share your experience on forums to gain tips from others and apply community advice.
- Use Social Proof: Mention if others have successfully received refunds under similar circumstances.
- Be Ready to Compromise: If a full refund isn’t possible, be open to store credit or partial refunds.
Why Do People Request Refunds from Viral's
- Product not as described - Users feel the item did not match the advertised features.
- Technical issues - Customers experience bugs or malfunctions preventing proper use.
- Quality concerns - The product fails to meet the expected quality standards.
- Unsatisfactory results - The results do not meet users' expectations or claims made.
- Change of mind - Users decide they no longer want the product after purchase.
- Delayed delivery - Products arrive later than promised, causing inconvenience.
- Billing errors - Customers notice incorrect charges or unauthorized payments.
- Subscription cancellation - Users want a refund after canceling a subscription service.
- Customer service issues - Poor support leads to frustration and refund requests.
Viral's Refund Script
Script
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Hello,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I did not intend to authorize. I would appreciate your assistance in processing a refund for this transaction.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Viral's Refund Policy
Viral's refund policy allows customers to request a refund within 30 days of purchase if they are not satisfied with the service. Refunds are processed upon review of the request, ensuring customers have a hassle-free experience.
The Easiest Way to Get a Viral's Refund
If you’re frustrated trying to get a refund from Viral's—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.