Overview
Voodoo is a company that makes cool, fun mobile games. They focus on creating games that are easy to pick up and play, so you can have a good time whether you're waiting in line or relaxing at home. Some popular games they’ve created include casual options like idle games and mini-games that anyone can enjoy. They also support game developers by helping them bring their ideas to life and connect with players around the world. Overall, Voodoo is all about fun, friendly gaming experiences that everyone can enjoy!
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The description is based on a straightforward summary of Voodoo's services, avoiding complex jargon to make it easy for anyone to understand.
How to Get a Voodoo Refund: Step by Step
If you purchased through Voodoo.io directly:
- Visit the Voodoo website and log in to your account.
- Navigate to the "Account Settings" section, usually found in the drop-down menu under your profile icon.
- Click on "Billing" or "Subscription" to view your active subscriptions.
- Select the subscription or charge you wish to refund.
- Look for an option that says "Request Refund" and click on it.
- In the text box, mention that the subscription renewed without notice and that you were unaware of the charge.
- Submit your request and keep an eye on your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID (usually your name at the top).
- Select "Subscriptions".
- Find the subscription for Voodoo and tap on it.
- Tap "Cancel Subscription" if prompted prior to proceeding with a refund request.
- Open the App Store and scroll down to tap on "Your Account" at the bottom.
- Tap "Purchased", locate Voodoo in your purchase history, and select it.
- Scroll down and tap "Report a Problem".
- Choose "I didn’t authorize this purchase" or "Item didn't work as expected".
- In the description box, explain that the subscription renewed unexpectedly or that you did not use the service.
- Submit your report.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select "Payments & subscriptions".
- Tap on "Subscriptions" and find your Voodoo subscription.
- Tap on "Cancel Subscription" to prevent future charges.
- Go back to Payments & subscriptions and select "Purchase history".
- Locate the transaction related to Voodoo, tap on it.
- Tap on "Report a problem" and choose "I didn’t authorize this purchase".
- In the text box, state that you did not intend for the subscription to renew and that you did not use the service.
- Submit your request.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Select "My Account" to view your subscriptions.
- Under "Manage my subscriptions", find Voodoo.
- Click on "Manage Subscription" and then "Cancel Subscription".
- Go to the Roku Support page and find the section for refunds.
- Choose "Contact Us" and select "Email" or Live Chat".
- When submitting your message, explain that the subscription renewed automatically without your notice.
- Emphasize that you did not use the service after the last billing cycle.
- Request a refund for the recent charge.
- Submit your request and check for a response in your email.
Phone
The phone is not available.
Tips and Tricks for Getting a Voodoo Refund
- Document Everything: Keep screenshots of your purchase, emails, and communications with support.
- Be Polite but Firm: Start your request with a friendly tone, but assertively state your reason for the refund.
- Use Clear Subject Lines: Write concise and specific subject lines in your email, like "Refund Request for Order #12345".
- Reference Policies: Even if ignoring the official policy, subtly mention it if it supports your case.
- Follow Up Regularly: If you don’t get a response within a few days, send a polite follow-up email.
- Escalate When Necessary: If initial contacts don’t work, escalate by asking to speak with a manager or higher authority.
- Leverage Social Media: Posting on Twitter or Facebook tagging the company sometimes gets quicker responses.
- Timing is Key: Try to request refunds at the beginning of the week when customer service may be less busy.
- Use Emotional Appeals: Share your personal experience and how the situation impacted you, to elicit empathy.
- Join Relevant Forums: Engage in discussions on platforms like Reddit for additional tips and shared experiences from other users.
- Consider Chargeback: As a last resort, mention the possibility of a chargeback if your refund isn’t processed.
Why Do People Request Refunds from Voodoo
- Unsatisfactory performance of the product or service.
- Technical issues preventing use.
- Incorrect billing or unexpected charges.
- Service not as described in marketing materials.
- Change in project requirements leading to cancellation.
- Lack of customer support after purchase.
- Product delivery delays beyond the promised timeline.
- Product incompatibility with existing systems.
- Feeling misled by sales representatives.
- Quality issues in the provided services.
Voodoo Refund Script
Script
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Hello Voodoo Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue on my account. I noticed an accidental charge that I did not intend to authorize, and I am quite dissatisfied with this experience.
Could you please assist me in issuing a refund for this charge? I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your help!
Best regards,
Voodoo Refund Policy
Voodoo offers refunds on purchases made within 14 days, provided that the request is submitted through the official support channel. Refunds are typically processed within a few business days, and conditions apply based on the nature of the digital content.
The Easiest Way to Get a Voodoo Refund
If you’re frustrated trying to get a refund from Voodoo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.