Overview
Warby Parker is a super stylish eyewear company that makes buying glasses easy and fun. They offer a wide range of trendy glasses and sunglasses that you can try on at home by ordering a free kit with different frames. If you prefer to shop in person, they have cool showrooms where you can find the perfect pair too. Plus, for every pair of glasses sold, they help someone in need get a pair as well. So, you can look good while doing a good deed!
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The description is based on the basic services and values that Warby Parker promotes on their website and through their marketing.
How to Get a Warby Parker Refund: Step by Step
If you purchased through Warby Parker's website:
- Visit the Warby Parker website and log in to your account.
- Navigate to the Account Settings section.
- Locate the Billing History or Subscription section.
- Identify the recurring charge you wish to refund.
- Click on the Request Refund button next to the charge.
- In the refund request form, mention that the subscription renewed without notice or that the account was unused.
- Provide any additional necessary details, such as purchase date and items included.
- Submit the refund request and check for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Warby Parker subscription.
- Select Cancel Subscription to stop any future billing.
- Go back to the Settings app and tap Profile.
- Scroll down and select Request a Refund.
- Choose the reason for your refund, emphasizing that the subscription renewed without notice and that you did not intend to continue.
- Submit your request for the refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top-left corner.
- Select Account.
- Scroll down to Purchase History and find the Warby Parker transaction.
- Tap on the transaction and select Request a Refund.
- In the refund request form, indicate your reasons such as the subscription renewed without notification or was not utilized.
- Submit your refund request.
If you purchased through Roku:
- Go to the Roku home screen and select the Streaming Channels menu.
- Open the Manage Subscriptions option.
- Locate the Warby Parker subscription.
- Select the subscription and click on Unsubscribe.
- To request a refund, visit the Roku support page in your web browser.
- Scroll to the bottom and click on Contact Support.
- Choose the Billing Issues department to inquire about your refund.
- In your message, mention that the subscription renewed without your consent or that you did not use the service.
- Submit your message and wait for a response.
Tips and Tricks for Getting a Warby Parker Refund
- Document Everything: Keep records of all communications regarding your order.
- Be Polite but Firm: Use friendly language while clearly stating your issue and desired resolution.
- Use Specific Language: Mention specific policies or guidelines that support your case.
- Contact Through Multiple Channels: Reach out via email, chat, and social media for better visibility.
- Escalate if Necessary: If the first representative can't help, politely ask to speak to a manager.
- Time Your Request: Try contacting them on slower days (like mid-week) for quicker responses.
- Follow Up Regularly: If you don’t get a response, send follow-up messages to show persistence.
- Utilize Social Media: Post about your issue on platforms like Twitter to garner attention.
- Leverage Community Knowledge: Look for tips and tricks from users who have successfully gotten refunds.
- Be Prepared to Wait: Some users had success after waiting and being patient with the process.
Why Do People Request Refunds from Warby Parker
- Incorrect prescription received in eyeglasses.
- Glasses do not fit properly or are uncomfortable.
- Frames are damaged upon arrival.
- Order received is not what was expected.
- Change of mind after purchase.
- Quality of lenses does not meet expectations.
- Delayed shipping beyond promised time frame.
- Received the wrong item or duplicate order.
- Product was not as described on the website.
Warby Parker Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge on my account that I did not authorize. I am quite disappointed, as this has affected my experience with your brand.
Could you please assist me with processing a refund for this charge? I appreciate your help in resolving this matter quickly.
Thank you for your attention to this issue.
Best regards,
Warby Parker Refund Policy
Warby Parker offers a 30-day return policy on eyewear, allowing customers to return or exchange their purchases for a full refund, provided the items are in original condition. Customers can initiate a return easily through their website, and shipping costs are covered by Warby Parker on returns.
The Easiest Way to Get a Warby Parker Refund
If you’re frustrated trying to get a refund from Warby Parker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.